• Communicate with stakeholders to understand, collect and analyze the requirements.
• Translate business requirements into technical specifications.
• Write software specifications, instructions, user stories, use cases, how-to guidelines.
• Create various diagrams (BPMN, UML) for a schematic representation of business processes and logic describing future functionality.
• Implement requirements into the Turnkey-Lender platform.

• Translate business requirements into technical specifications.
• Write software specifications, instructions, user stories, use cases, how-to guidelines, release notes, demo scripts.
• Create various diagrams (BPMN, UML) for a schematic representation of business processes and logic describing future functionality.
• Implement a specification template.
• Participate in daily scrum meetings, sprint meetings and retrospective meetings.
• Mediate between business and technical teams.

• Perform analysis of concurrent for the purpose of further product improvement.
• Translate business requirements into technical specifications.
• Write software specifications, instructions, user stories, use cases, how-to guidelines, release notes, demo scripts.
• Create various diagrams (BPMN, UML) for a schematic representation of business processes and logic describing future functionality.
• Implement a specification template.
• Participate in daily scrum meetings, sprint meetings and retrospective meetings.
• Mediate between business and technical teams.

• Communicate with stakeholders to understand, collect and analyze the requirements.
• Translate business requirements into technical specifications.
• Write software specifications, instructions, user stories, use-case, API specifications, product metrics specifications, A/B testing specifications, how-to guidelines.
• Implement a specification template.
• Participate in daily scrum meetings, sprint meetings and retrospective meetings.
• Mediate between business and technical teams.

• Communicate with stakeholders to understand, collect and analyze the requirements.
• Translate business requirements into technical specifications.
• Write software specifications, instructions, user stories, how-to guidelines, backlogs, and estimations.
• Implement a specification template.
• Create software requirement documents, mockups, process flow diagrams (UML, BPMN), DB schemes.
• Perform quality assurance of the product and all product-related documents.
• Participate in daily scrum meetings, sprint meetings and retrospective meetings.
• Mediate between business and technical teams.

• Perform full coordination and management of current projects.
• Communicate with stakeholders.
• Solve conflict situations between colleagues involved in the work process.
• Prioritize and coordinate tasks to complete projects within deadline.
• Manage vendors including the agreement on timelines.
• Perform projects categorization and prioritization for the Releases.
• Investigate and track issues and bugs (through JIRA).
• Coordinate Business Units during testing activities.
• Perform bug-fix testing, UAT, readiness testing.
• Develop data fixes and reports on SQL.
• Participate in preparing and analysis of documentation (requirements, functional specifications, user's guides, parameterization guides) in close cooperation with local Business Units and international IT.
• Prepare and implement DB queries on demand of Business units.
• Perform adaptation and local implementation of group projects and initiatives.
• Cooperate and interact with foreign colleagues and vendors of blueprint systems (email, skype, phone calls, video meetings).

Administration of workstations, desktops, and laptops, based on Microsoft Windows family OS. Ensuring uninterrupted work of critical services 24/7, and fulfillment of user requests according to SLA. An inventory of the equipment of the bank. Minor repairs office technics. Wide experience in managing conflict situations as well as office device failure (PCs, laptops, printers, MFD, etc.), and in software.

Ensure uninterrupted work of the second line support unit on "Astelit" project. Training of the second line support employees. First line support consultation. Writing manuals and technical documentation. Monitoring of tickets. Ensure uninterrupted work of critical services 24/7. VIP users support (over 50). Weekly creation and preparation of reports. Administration of servers, workstations desktops and laptops based on Microsoft Windows family OS.

Coordination of regional projects of implementation of new banking software. Cooperation with the business unit for the creation of demands for new functionality of banking software. Installation and configuration of the National Bank applications. Administration of banking applications, software systems, databases, different bank reporting. Writing manuals and technical documentation. Ensure uninterrupted work of critical services 24/7. Training of the users. Weekly creation and preparation of reports. Preparing documentation for projects such as the implementation of a new software system. Knowledge of backup technology and protecting the information. Backup and storage of banking information. Support and improvement report.

Administration of servers, workstations desktops, based on Microsoft Windows family OS. Users support. Servicing office equipment, ATS, radio stations. Order and purchase of computer and office equipment, as well as clearance permits and contracting.

Repair, adjustment and preventive maintenance of computers, office equipment, design, configuration, and administration of local area networking, installation and configuration of specialized software in the courts of Mykolaiv region