Hard skills: Microsoft office, interpreting data, troubleshooting, spoken languages, editingSoft skills: Communication skills, timekeeping, motivation, ambition, negotiating, critical thinking, creative thinking, work ethic, collaboration, active listening, positive attitude, energy, enthusiasm, friendliness, honesty, confidence, problem-solving, adaptability, conflict resolution, mentoring, patience, cleanliness, cooperation, emotional intelligence, multitasking, competitiveness, respectfulness, independence, perseverance, dependable, trainable, flexibility, courtesy, accountability