Работала в 2 компаниях   7 лет 3 месяца

IT

Freelance WEB/UX/UI Designer

Self-Employed

IT

3 года 9 месяцев

10.2020 - 06.2024

- Designed and developed responsive websites, interfaces, and digital assets for diverse clients.

- Created intuitive user experiences (UX) and visually appealing user interfaces (UI).

- Produced graphics, branding materials, and visual content for online and print media.

- Collaborated with clients to understand requirements and deliver tailored design solutions.

Customer Support & UX/UI Designer

VenueScannner

IT

3 года 6 месяцев

04.2017 - 09.2020

- Supported customers with bookings, payments, and cancelations via email, phone, and chat.

- Solved customer issues quickly and provided product information and recommendations to customers.

- Kept clear records of customer interactions and transactions.

- Shared feedback on user experience and helped improve the platform’s design and usability through user testing feedback.

- Stayed updated on products and company updates to provide accurate information.

Ключевая информация

- Prior Customer Service experience.

- Phone/email communication skills.

- Ability to handle high volume customer interactions.

- Problem-solving and decision-making abilities.

- Effective time management skills.

- Ability to multitask and prioritize tasks.

- Detail-oriented and accurate data entry.

- Experience with CRM and ticketing systems.

- Flexible availability including weekends and holidays.

Училась в 1 заведении

University of Information Technology and Management in Rzeszow

Journalism / Graphic Design

2016

Владеет языками

Английский

свободно

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Испанский

ниже среднего

Польский

свободно

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Анастасія

Customer Support

Харьков

Готов переехать: Киев

29 лет

Активно ищет работу

полная занятость

Обновлено 3 дня назад