Работала в 5 компаниях   6 лет

Транспорт и Логистика, Красота / Фитнес / Спорт, Реклама / Маркетинг / PR-услуги

Affiliate manager

Getcarrier llc

Транспорт и Логистика

10 месяцев

03.2024 - 01.2025

1. i market the products and services to potential customers. 2. i did outbound calls and inbound calls. 3. email marketing 4. i was in charge of managing key clients account. 5. collaborating with internal teams. 6. staying up - to - date with industry trends. my achievement was that i mastered the act of cold calling and i attracted businesses for the company

Sales manager

Kostas company

Красота / Фитнес / Спорт

1 год 2 месяца

10.2022 - 12.2023

My responsibilities were 1. i presented , promoted and sold products/services using solid arguments to existing and prospective clients. 2. i performed cost - benefits analysis of existing and potential clients. 3. i maintained positive business relationships with customers to ensure future sales. 4. i reached out to customers through cold calling. 5. i supplied management with reports on customers needs , problems , interests , competitive activities and potential for new products and services. 6. i expedited the resolution of customers problems and complaints to maximise satisfaction. 7. i continuously improve through feedback my achievement was that i always hit and exceed sales targets

Logistic manager

Gazi company

Красота / Фитнес / Спорт

1 год

10.2021 - 10.2022

1. i planned inbound and outgoing deliveries 2. i directed , optimised and coordinated full order cycle. 3. i negotiated with suppliers , manufacturers , retailers and consumers. 4. i ensured the goods and products are shipped to their appropriate destination. my achievement as a logistics manager was improvement in on - time delivery performance by 10 and i was excellent at my job

Customer support representative

Hedge company

Реклама / Маркетинг / PR-услуги

1 год 6 месяцев

02.2020 - 08.2021

My responsibilities were 1. answering a customer question about the company , product and services. 2. resolving customers complaints 3. directing customers to the right supervisor or department. 4. handling returns and exchange. 5. taking orders and processing returns via phone calls , emails and messages. 6. making changes to customers account. my achievement as a customer support representative was : i managed 40+ daily customer calls , answering questions , clarifying products offerings , and work to resolve account issues for an 80 customer satisfaction. i was excellent at my job

Dispatcher

Donga company

Красота / Фитнес / Спорт

1 год 2 месяца

11.2018 - 01.2020

1.receiving emergency and non - emergency calls 2. monitoring driver logs 3. keeping accurate records and addressing problems 4. dispatching appropriate team members. 5. i ensured timely deliveries 6. i supervised the route and status of field units to prioritize their daily schedule

Ключевая информация

Active listening , customer service , time management , adaptability , pc user , communicability , management of crm , ms excel , lead generation , telemarketing , active sales , punctuality , management of transport logistics , b2b sales , hubspot , zendesk , freshdesk , cold sales , intercom , google sheetsI have a good experience working as a sales manager , a customer support representative and a logistics manager. i have worked as a team and therefore build good relationships with my teammates that led to harmony

Училась в 2 заведениях

University

MSc in Health and Radiation Physics

2024

University

Pure Physics

2019

Владеет языками

Английский

свободно

Курсы, тренинги, сертификаты

Digital witch IT support training

2023

I acquired digital skills. Digital sales, lead generation tools, how to use CRM tools, virtual assistant, customer support skills

Ogochukwu

Sales manager, IT support, B2B, B2C

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