Работал в 3 компаниях 1 год 9 месяцев
Архитектурные и дизайнерские бюро, Транспорт и Логистика, Медицина и Здравоохранение
Оператор call центру
Result UK, United Kingdom
Архитектурные и дизайнерские бюро
1 год 8 месяцев
03.2023 - по настоящее время
- Advising clients on products and services
- Participation in telephone surveys
- Providing a high level of service
- Making targeted calls
- Appointment of clients
- Maintenance of customer database
- Registration of appeals and complaints
- Reception and processing of incoming calls
- Provision of information upon customer requests
- Work with claims
- Sales of recommend or required products
Оператор call центру
Trucking 42, USA
Транспорт и Логистика
1 год
03.2023 - 03.2024
- Reception and processing of incoming calls
- Maintenance of customer database
- Appointment of clients
- Providing a high level of service
- Registration of appeals and complaints
- Advising clients on products and services
- Provision of information upon customer requests
- Work with claims
- Making targeted calls
- Participation in telephone surveys
- Good understanding of the trucking and dispatch system
Оператор call центру
Allied Health Group
Медицина и Здравоохранение
1 месяц
05.2023 - 06.2023
- Maintenance of customer database
- Provision of information upon customer requests
- Participation in telephone surveys
- Providing a high level of service
- Making targeted calls
- Appointment of clients
- Advising clients on products and services
- Registration of appeals and complaints
- Work with claims
Ключевая информация
- Attentiveness
- Stress resistance
- Customer orientation
- Telephone conversation skills
- Multitasking
- Ms word
- Mrs. Excel
- Mrs. Powerpoint
- PC user
- Negotiation
- Communication
- Business acumen
- Team work
- Leadership
- Time management
- Fast learner
Учился в 1 заведении
Луцька філія Тернопільського національного економічного університету
accounting/accuntancy
ternopil, 2016
Владеет языками
Английский
выше среднего
Курсы, тренинги, сертификаты
Certification in Customer Service & Relationship Management (CSRM)
Certification in Human Resource Management
Certification in Health Safety and Environment (HSE 1, 2& 3)
Certification in Project Management Professional (PMP)
Certification in SAGE/Peachtree Accounting Software
Certification in QuickBooks Accounting Software
Дополнительная информация
Комп'ютерні навички
Highly computer literate
Особисті якості
I am a proactive and timely person. I am well organised and career growth oriented
Tochukwu
Tochukwu
Оператор call центру
Днепр
Активно ищет работу
полная занятость
Характер работы: удаленная работа
Обновлено 6 часов назад