Optimizing routes for the driversContacting English(native/non-native) and Spanish speaking patients to whom a particular driver is delivering medicine todayClarify whether the patient is at home and whether he can receive the medicine, to receive instructions on how to get tothe patient (entrance code, any particulars of entry), to give to the driver.Controlling that the driver receives receipt signatures.Specifying where the medicine can be left. Then instruct driver accordingly and supervise whether he did this, be surethat the driver takes a photo of the medicine in the place where it was left.Communication and interaction with various pharmacies whose medicines we delivered.Dealing with all sort of problems of clients which were occuring during delivery process.

Optimizing routes for the drivers Contacting English(native/non-native) and Spanish speaking patients to whom a particular driver is delivering medicine today Clarify whether the patient is at home and whether he can receive the medicine, to receive instructions on how to get to the patient (entrance code, any particulars of entry), to give to the driver. Controlling that the driver receives receipt signatures. Specifying where the medicine can be left. Then instruct driver accordingly and supervise whether he did this, be sure that the driver takes a photo of the medicine in the place where it was left and collecting electronic signatures from patients whom medicines were not delivered in person. Dealing with delivery issues such as pt moved to another address, wants to refuse etc Take calls from general line and deal with pt's problems Work with CRM systems, Excel spreadsheets and such.