Account management of the Amazon platform: booking loads for drivers, fixing in-transit and account issues, filling disputes
Ensuring on-time pick-ups and deliveries of the shipments, promptly resolving any issues, managing paperwork and documentation
Booking Dry Van, Reefer, FTL, and LTL loads from different load boards and dedicated brokers, negotiating on the rates
Interacting with brokers to provide shipment updates and resolve issues
Resolving the drivers’ logbook issues and mechanical breakdown issues