Provided administrative support to 3+ senior management staff within the unit, including coordinating and arranging meetings, events and schedules, drafting and preparing correspondence for signatures and operating office equipment and computers by utilising a variety of software packages (e.g. SAP, Word, Excel, Outlook, Access and PowerPoint)

Spearheaded the design of a unique office services manual for the service delivery area, to create clear and consistent use of accounting systems, set standard timeframes and increased overall efficiency within the division

Provided work direction, orientation and training to 3 Support Assistants

Composed and typed complex divisional correspondence and monthly Committee reports in a timely manner, to provide senior management and Council with accurate and valuable information regarding the division

Drafted monthly financial reports, ensuring they are accurate, clear, error-free, legible and professionally formatted

Coordinated and attended monthly committee meetings, record minutes and prepare reports for Senior Management, resulting in consistent flow of communication

Worked independently with clients to determine project goals, objectives, and requirements.

Collaborated with clients to ensure satisfaction with final images and deliverables.

Managed all aspects of the photography business, including scheduling, invoicing, and client communication.

Edited and retouched images using Adobe Creative Suite (Photoshop, Lightroom) to enhance visual appeal and quality.

Strong communication and interpersonal skills.Ability to work independently and collaboratively.

Oversaw day-to-day operations of a busy coffee shop, including staff management, inventory control, and customer service.

Recruited, trained, and supervised a team of baristas and support staff, ensuring high levels of productivity and customer satisfaction.

Developed and implemented operational policies and procedures to streamline workflows and enhance efficiency.

Implemented marketing initiatives to attract new customers and increase sales, including social media promotions, loyalty programs, and special events.

Strong leadership and team management skills.

Excellent communication and interpersonal skills.

Ability to multitask and prioritise in a fast-paced environment.