In my career, I have worked in various fields, starting from customer support and sales management, and later transitioning into the realm of sports analytics and betting. One of the most significant projects I participated in involved the implementation of a CRM system, which greatly optimized customer interaction processes. This project not only increased team efficiency by 30% but also improved customer satisfaction. Currently, I work as a Sports Analyst and Live Match Trader, where I collect and analyze data on football matches and transfers. My role involves creating analytical reports that help enhance betting strategies and improve market prediction accuracy. I utilize tools such as Excel, Power BI, and SQL for data analysis and result visualization. My goal is to continue developing in the field of sports analytics and betting, refining my skills in data analysis and betting management.
Implementation of CRM System: Successfully executed a project that led to a 30% increase in team efficiency and improved customer interactions.Analytical Reports: Developed analytical reports that enhanced the accuracy of betting forecasts by 25%, directly impacting the company’s profitability.Expansion of Customer Base: Increased the customer base by 20% through improved engagement with existing clients and attracting new ones, demonstrating my skills in relationship management.
A versatile professional with a strong foundation in customer support and sales management, I have successfully transitioned into the sports analytics and betting industry. My experience includes leading teams, fostering client relationships, and optimizing sales processes, all while ensuring operational efficiency. Currently, as a Sports Analyst and Live Match Trader, I leverage my analytical expertise to collect and manage football match and transfer data, helping to enhance betting strategies and market accuracy. This unique blend of skills enables me to provide actionable insights to support both business growth and informed decision-making. Now, I’m looking to further contribute to the betting operations field, using my deep understanding of sportsbook management, client support, and sports analytics. I’m excited to join a dynamic team where I can continue driving success in the iGaming and sports betting space.