Работала в 3 компаниях   3 года 9 месяцев

Промышленность и Производство

Project Manager

Enjoy The Wood

Промышленность и Производство

2 года 4 месяца

01.2022 - по настоящее время

  • Collaborating and coordinating with cross-functional departments, including R&D, Marketing, Finance and Procurement departments to ensure seamless project execution.
  • Team management and task breakdown for timely project accomplishment.
  • Leveraging statistical analysis to evaluate performance and identify opportunities for cost optimization.
  • Managing financial account and budgets, preparing reports.
  • Conducting research and ideation to develop new products for market introduction.
  • Conducting competitive market research and analysis to gain insights.
  • Developing sales strategies and planning warehouse operations to ensure efficient product distribution.
  • Collaborating with designers and content creation teams, crafting comprehensive statements of work and consistently ensuring the approval of exceptional results.

Etsy Account Manager/Sales Manager

Enjoy The Wood

Промышленность и Производство

1 год

01.2021 - 01.2022

  • Optimized Etsy listings, found strategic keywords to improve product discoverability and drive sales growth
  • Managed orders processing using KeyCRM to ensure proper communication between the customer and the manufacture department for timely and qualitative orders fulfillment
  • Interacted with customers, including those with issues and concerns, to provide high-quality customer service and resolve problems in a timely and professional manner

Customer Support Manager

Enjoy The Wood

Промышленность и Производство

4 месяца

09.2020 - 01.2021

  • Engaged with international customers through various communication channels, such as Etsy, Amazon, social media platforms and e-mail
  • Handled challenging customer interactions and effectively resolved issues to maintain high levels of customer satisfaction and retention

Ключевая информация

  • Strong communication and leadership skills
  • Effective multitasking abilities
  • Excellent time-management skills
  • Flexibility and adaptability in changing environments
  • Sharp problem-solving skills
  • Proactive and self-starting initiative
  • Proficient in MS Office, Google Tools
  • Task management software (Worksection, ClickUp)
  • KeyCRM
  • SimilarWeb, NicheScraper, Allura, eRank

Училась в 2 заведениях

Державний вищий навчальний заклад "Київський національний економічний університет імені Вадима Гетьмана"

Маркетинг

Київ, 2024

Національний технічний університет України «Київський політехнічний інститут імені Ігоря Сікорського»

Філологія

Київ, 2023

Владеет языками

Английский

свободно

Может проходить собеседование на этом языке

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Немецкий

средний

Курсы, тренинги, сертификаты

Strategic Marketing

2023

  • Principles and structure of strategic marketing planning
  • Comprehensive marketing audit: analysis o the macro- and microenvironment
  • Up-to-date marketing strategies for B2C and B2B
  • Market segmentation and selection of target audiences
  • Brand positioning: brand architecture, stages, criteria
  • Marketing mix for goods and services

AI Basics

2023

  • Practical usage of pre-made AI/ML tools 
  • Understanding and building optimal strategies for the gradual introduction of AI in the company

Brand Management

2022

  • Market research 
  • Consumers' behavior, needs, and pains
  • Brand's identity, positioning, and values 
  • Communication as a brand

Viktoriia

Project Manager

Киев

1 000 $

22 года

Активно ищет работу

полная занятость

Характер работы: удаленная работа, гибридная, в офисе/на месте

Обновлено 10 часов назад