• KOBO: experience in data collection tools
• Power BI Report Generation
• MS Excel, Word databases reporting
• Telephone surveys
• General reporting
• Be in charge of data collection or data entry
• Provide periodic (daily, weekly, monthly), reports/oral feedback on the assigned tasks

• Project-management
• Budgeting
• Analytics
• Branding
• Customer Journey
• Design
• Development
• Marketing
• Optimization
• Research
• Sales
• Service
• Strategy

• budgeting, accounting, 1C
• development of a promotion strategy (B2B/B2C), identification of advertising channels & tools
• creation (CMS, Design, Development, Launch) of corporate sites, product catalog sites, prototypes, business websites
• promotion projects: SEO & PPC (SEM), SMM
• local marketplace-sites (PROM.UA, OLX GROUP): creating profiles, filling with content, setting up advertising, maintaining and optimizing
• search, selection and control of contractors (developers, designers, copywriters, SEO/PPC/SMM-specialists, etc.)
• document management, tasks in 1C-system
• digital project management, administration and support
• configuration and optimization of virtual PBX• participation in digital projects at all levels, depending on the tasks and resources: as a performer or as a manager

- Made the first release of the ATB mobile app. Collected feedback. Improved UX/UI based on customer feedback

- Improved the UX/UI of the user journey on the website. The conversion rate at the checkout form payment stage increased by 20% after working on the website interface

- Audited an advertising campaign in Google Ads, which helped to reduce advertising costs by 30%.

- Improved the CSI service indicator from 48% to 57% during the project.

- Implementation of a new payment system, integration with the development team

• launch, maintenance, and optimization of advertising campaigns in Google Ads
• optimization of landing pages (View, text, images)
• preparation of technical specifications for programmers for the introduction of new functionality
• maintaining social networks (FB, Google+)• selection and analysis of new formats of product monetization
• market analysis, tracking competitors, evaluating their marketing activities
• generation of advertising materials, slogans, ideas
• analysis of user behavior on the site, the formation of recommendations for the improvement of usability

• maintaining social networks, forming a content plan
• crowd marketing: interaction with copywriters, cooperation with opinion leaders
• selection of keywords and setting up advertising campaigns in Google Ads
• reputation management: tracking bursts of positive and negative reviews on the Internet with the further response to them
• Google Analytics: user research & tracking
• communication with customers
• preparation of commercial offers• document management
• search and further coordination of freelancers
• training of new full-time employees
• formation of monthly reportsMain achievement: built a crowd marketing department (3 staff members + remote copywriters)

• crowd-marketing: registration and further development of profiles on forums/services/blogs
• implementation of the received TK
• analysis of donor sites for specified characteristics
• keeping records

• assistance to clients in solving technical and financial issues
• advising clients on the company's products
• making calls within outgoing campaigns
• databases