Reviewing and evaluating AI-generated responses in Russian and Ukrainian, ensuring alignment with quality, accuracy, and relevance guidelines.

Assessing prompts and responses based on detailed evaluation criteria, including factual correctness, language fluency, tone, and adherence to instructions.

Conducting independent research on a wide range of topics to fact-check and verify information presented in AI outputs.

Providing structured and comprehensive feedback in English to help improve the AI model’s performance and accuracy.

Identifying inconsistencies, biases, or errors in AI responses and flagging them according to project protocols.

Contributing to the ongoing development and refinement of AI language models by delivering high-quality linguistic and contextual evaluations.

Handling all inbound customer calls, gathering detailed information about move requirements, and providing tailored quotes based on volume (cubic feet) and destination.

Managing end-to-end coordination of residential and commercial moves, including local, long-distance (within Canada & USA), and specialized piano moves.

Calculating cubic footage of clients' belongings to create accurate estimates and allocate proper resources for each move.

Processing customer payments, deposits, and issuing contracts and relevant documentation for customs and cross-border moves.

Entering and maintaining detailed client records in the CRM system, ensuring up-to-date information for scheduling and follow-up.

Conducting follow-ups with warm and cold leads to convert inquiries into booked moves, improving overall conversion rate.

Liaising directly with moving teams to align on logistics, timing, and special handling instructions.

Identifying and reaching out to new potential clients, including individuals and businesses, to promote services and generate new leads.

Managing emails, scheduling appointments, meetings, and travel arrangements.

Providing customer service and support.

Conducting research and providing analysis on various topics, including industry news and market trends.

Basic data entry and record-keeping tasks.

Handling confidential information, subjects, and documents (NDA is a must).Building strong relationships with potential clients by applying psychological principles.

Managing, coordinating, and training a multinational team of 10-50 people, including day-to-day responsibilities distribution, duties assignment, shift planning, and communicating in 4 languages.

Analyzing logistics data and statistics in order to optimize logistics processes, enhance efficiency, productivity, and reduce costs.

Conducting regular performance evaluations of team members and providing immediate feedback and guidance.

Administration job, reporting bugs, 5S, warehouse optimization, fixing equipment mistakes (PC, scanners), resolving customer complaints, ensuring timely delivery of goods.

Inventory management, implementing quality improvement processes, writing manuals, guides, presentations (MS Office, spreadsheets), etc.

Setting up and running an online store, including creating a website, landing pages, and optimizing product listings.

Marketing and advertising, including market analysis, writing advertising texts, social media marketing, and paid advertising.

Customer service and support, answering questions, managing returns.

Academic research writing, book reports, movie reviews, analytical papers in such areas of expertise as psychology, history and anthropology, languages, philosophy, literature, architecture, biology, chemistry, finance, international economics, law, business and management, life sciences, etc.