Работал в 4 компаниях   3 года 5 месяцев

IT, IT-консалтинг / Услуги / Производство оборудования

QA Intern

Developex

IT

1 месяц

05.2024 - 06.2024

He did an internship in QA, studied methods and types of testing equipment for defects and bugs.

Junior system administrator

Developex

IT

1 год 3 месяца

02.2023 - 05.2024

- Registering requests in the Jira system
- Creating and setting up workplaces for new employees
- Сonducting an annual audit of equipment and devices
- Maintaining and filling the inventory system with information
- Hardware repair, upgrade and maintenance of equipment, servers and stands
- Technical support for users
- Maintaining technical documentation
I worked with the following programs and resources:: Windows 10/11/Server; Linux/Ubuntu Server; Office 365; OpenVPN; VMware ESXi; MacOS; multiOTP; Slack; Zoho; Jira; Inventory Management System; Guacamole; Zabbix; Gmail; Veeam Backup; Phpipam; Putty; AnyDesk; RDP; OBS.

System Administrator (Support Technical L2)

IT-Premium

IT-консалтинг / Услуги / Производство оборудования

1 год 1 месяц

12.2021 - 01.2023

- Technical support for users (solving problems with equipment, organizing access to resources, consulting on requests, problems, failures, etc.)
- Maintenance of Windows-based systems and office software
- Troubleshoot hardware and software problems and malfunctions
- Hardware diagnostics of equipment, replacement of parts and partial repairs

First line of support (Support Technical L1)

IT-Premium

IT-консалтинг / Услуги / Производство оборудования

9 месяцев

02.2021 - 11.2021

- Registering and processing customer requests in the system CRM
- Communicating with customers to identify and categorize the problem
- Classifying requests and assigning them to L2 specialist
- Monitoring the task execution process and notifying users about the status of their request

Ключевая информация

- Windows 10-11 / Windows Server
- Linux / MacOS
- Jira
- hardware maintenance PC /laptop / server
- basic knowledge of networks
- basic Access Control System
- basic knowledge of Zabbix
- basic knowledge of Active Directory
- basic knowledge of mail administration

Владеет языками

Английский

ниже среднего

Украинский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Курсы, тренинги, сертификаты

Networks from scratch. Simple is complicated.

Київ, 2023

Курс по the Scrum Guide 2020. Scrum Master.

Київ, 2022

Дополнительная информация

Свій розділ

Дивіться уважно! Шукаю виключно віддалений формат роботи!
Look carefully! I am looking for a remote work format only!

Ярослав

Junior System Administrator / Technical Support

Киев

700 $

28 лет

полная занятость

Характер работы: удаленная работа

Обновлено 1 месяц назад