Работал в 4 компаниях 3 года 5 месяцев
IT, IT-консалтинг / Услуги / Производство оборудования
QA Intern
Developex
IT
1 месяц
05.2024 - 06.2024
He did an internship in QA, studied methods and types of testing equipment for defects and bugs.
Junior system administrator
Developex
IT
1 год 3 месяца
02.2023 - 05.2024
- Registering requests in the Jira system
- Creating and setting up workplaces for new employees
- Сonducting an annual audit of equipment and devices
- Maintaining and filling the inventory system with information
- Hardware repair, upgrade and maintenance of equipment, servers and stands
- Technical support for users
- Maintaining technical documentation
I worked with the following programs and resources:: Windows 10/11/Server; Linux/Ubuntu Server; Office 365; OpenVPN; VMware ESXi; MacOS; multiOTP; Slack; Zoho; Jira; Inventory Management System; Guacamole; Zabbix; Gmail; Veeam Backup; Phpipam; Putty; AnyDesk; RDP; OBS.
System Administrator (Support Technical L2)
IT-Premium
IT-консалтинг / Услуги / Производство оборудования
1 год 1 месяц
12.2021 - 01.2023
- Technical support for users (solving problems with equipment, organizing access to resources, consulting on requests, problems, failures, etc.)
- Maintenance of Windows-based systems and office software
- Troubleshoot hardware and software problems and malfunctions
- Hardware diagnostics of equipment, replacement of parts and partial repairs
First line of support (Support Technical L1)
IT-Premium
IT-консалтинг / Услуги / Производство оборудования
9 месяцев
02.2021 - 11.2021
- Registering and processing customer requests in the system CRM
- Communicating with customers to identify and categorize the problem
- Classifying requests and assigning them to L2 specialist
- Monitoring the task execution process and notifying users about the status of their request
Ключевая информация
- Windows 10-11 / Windows Server
- Linux / MacOS
- Jira
- hardware maintenance PC /laptop / server
- basic knowledge of networks
- basic Access Control System
- basic knowledge of Zabbix
- basic knowledge of Active Directory
- basic knowledge of mail administration
Владеет языками
Английский
ниже среднего
Украинский
родной
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Курсы, тренинги, сертификаты
Networks from scratch. Simple is complicated.
Курс по the Scrum Guide 2020. Scrum Master.
Дополнительная информация
Свій розділ
Дивіться уважно! Шукаю виключно віддалений формат роботи!
Look carefully! I am looking for a remote work format only!
Ярослав
Ярослав
Junior System Administrator / Technical Support
Киев
Активно ищет работу
полная занятость
Характер работы: удаленная работа
Обновлено 2 недели назад