Работал в 1 компании 2 года 4 месяца
IT
Customer service consultant
SupportYourApp
IT
2 года 4 месяца
10.2019 - 01.2022
I supported over 10 projects for different companies through calls, emails, and chats.Have solved thousands of tickets for each in the quickest time, and had an average customer satisfaction of 90 to 98 % for each project. Product Expert, and Quality Assurance Tester of the team.
Ключевая информация
- Windows
- MAC OS
- iOS
- Android
- Microsoft Word
- E-commerce
- CRM
- Zendesk
- Hubspot
- Intercom
- Fastspring
- Issuing refunds
- Wordpress
- Shopify
- 45 WPM
Владеет языками
Английский
свободно
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
IELTS 7
Персидский
родной
Дополнительная информация
О себе
Support Consultant with over 2 years of experience in a well-known company.Acquainted with providing support and responding to tickets in the shortest amount of time possible.Courteous with customers over the phone or in live chat.Excited to meet and work with more experienced people from whom I can learn and improve my skills every day!
Sina
Sina
Customer service specialist
Киев
полная занятость, проектная работа
Характер работы: удаленная работа
Последняя активность 18 часов назад