Работал в 6 компаниях   2 года 11 месяцев

Финансовые услуги, Другое, Банки, Торговля розничная / Retail

Customer support representative

BingX

Финансовые услуги

8 месяцев

03.2024 - по настоящее время

Working as a CS agent on a centralized world leader crypto exchanger BingX with English, Russian and Ukrainian languages. Working for supporting users with all products that has BingX (P2P, Futures, Spot, Wealth), being a part of customer support team to resolve basic issues (KYC, Spot, Futures, P2P, Wealth, FIAT/Crypto issues etc.)

Bybit

Trader

Другое

1 год

04.2023 - 04.2024

- 9 months Trading, I also trade by myself on futures/spot, (mostly grid trading strategy, trading on P2P USDT/EUR) on Bybit, OKX, KUKOIN, Binance.

Client Manager

Geo Pay/UAB AB Exchange

Другое

1 год

03.2023 - 03.2024

-1 year in Geo Pay/Currently working here. Working as a client manager to develop a regulated in Europe crypto/fiat exchanger, UAB AB Exchange. Working on P2P trading with Binance, OKX with foreign clients from Europe. Resolving disputes on P2P with unsatisfied clients and liquidity control of the assets.

Client Manager

Claim Justice/Global Refund Group

Банки

1 год 1 месяц

11.2021 - 12.2022

-1 Year 3 Months in the recovery companies (Claim Justice/Global Refund Group) - helping clients to recover their lost funds using legal procedures (refund letters with banks, applications to the crypto exchangers and regulated companies to receive original transaction history with crypto addresses to start a crypto investigation for foreign clients) I have enough positive reviews of my work on TrustPilot as a case manager, that can be found on TrustPilot (Claim Justice) attached in my CV.

Supervisor

Honest Capital

Торговля розничная / Retail

3 месяца

03.2022 - 06.2022

-3 months as a Supervisor (Honest Capital) - Controlling sales managers to follow the rules of the company when they are working. (to follow the company's script).

KYC/Support manager

Bitnomics

Банки

2 месяца

01.2022 - 03.2022

-3 months as a KYC Agent at the Estonian crypto exchanger - Bitnomics (verification clients due to the compliance procedures). Working with clients' documents and CRM.

Ключевая информация

English nearly B2-C1

Deutch A2 International Certificate

Crypto Trading Experience

Учился в 2 заведениях

Черкаський національний університет імені Богдана Хмельницького

Міжнародна економіка

Черкаси, 2026

Черкаський Національний Університет

Історія

Черкассы, 2022

Владеет языками

Английский

свободно

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Немецкий

средний

A2-B1

Курсы, тренинги, сертификаты

Cryptology

2023

Basic trading

Дополнительная информация

Захоплення та інтереси

-I also own a not-big gaming/tech YouTube Chanel Pleyard Play.I am an active PlayStation user, I own a PlayStation 5. I am fond of gaming,technologies and of course as a YouTube owner editing videos.My YouTube Chanel has more than 500 000 views summary and some of thevideos have 100K+ views.To create videos I use Adobe Premiere Pro, Adobe Audition, Adobe Photoshop.

Евгений Олександрович

Client manager

Черкассы

23 года

Активно ищет работу

полная занятость

Характер работы: удаленная работа, в офисе/на месте

Обновлено 1 неделю назад