Working as a CS agent on a centralized world leader crypto exchanger BingX with English, Russian and Ukrainian languages. Working for supporting users with all products that has BingX (P2P, Futures, Spot, Wealth), being a part of customer support team to resolve basic issues (KYC, Spot, Futures, P2P, Wealth, FIAT/Crypto issues etc.)

- 9 months Trading, I also trade by myself on futures/spot, (mostly grid trading strategy, trading on P2P USDT/EUR) on Bybit, OKX, KUKOIN, Binance.

-1 year in Geo Pay/Currently working here. Working as a client manager to develop a regulated in Europe crypto/fiat exchanger, UAB AB Exchange. Working on P2P trading with Binance, OKX with foreign clients from Europe. Resolving disputes on P2P with unsatisfied clients and liquidity control of the assets.

-1 Year 3 Months in the recovery companies (Claim Justice/Global Refund Group) - helping clients to recover their lost funds using legal procedures (refund letters with banks, applications to the crypto exchangers and regulated companies to receive original transaction history with crypto addresses to start a crypto investigation for foreign clients) I have enough positive reviews of my work on TrustPilot as a case manager, that can be found on TrustPilot (Claim Justice) attached in my CV.

-3 months as a Supervisor (Honest Capital) - Controlling sales managers to follow the rules of the company when they are working. (to follow the company's script).

-3 months as a KYC Agent at the Estonian crypto exchanger - Bitnomics (verification clients due to the compliance procedures). Working with clients' documents and CRM.