- Lead and manage a team of 19 quality assurance specialists, 8 projects, providing guidance, mentoring and support.- Develop and implement a comprehensive strategy and quality assurance roadmap that meets the goals and objectives of the organization.- Define and implement quality processes and best practices throughout the organization.- Establishes and maintains quality indicators, performance indicators, and reporting mechanisms to monitor and improve quality outcomes.- Implement continuous improvement initiatives to improve the efficiency and effectiveness of quality control.- Oversee the creation of test plans, test cases and test scripts to ensure comprehensive testing coverage.- Coordinate and prioritize testing of multiple projects or product releases.- Review and analyze test results, identify defects, and work closely with development teams to resolve issues.- I identify opportunities for test automation and implement suitable platforms and tools to improve testing efficiency.

I was part of a team of eight QA engineers. The company specialized indelivering software solutions to computer clubs. My responsibilities includedtesting both web and desktop applications, which were installed directly onclub computers, as well as mobile applications and admin panels for clubadministrators. I also tested various computational data related to pricingmodels, subscription plans, and other club services, ensuring the accuracy and reliability of all systems. I worked closely with developers to ensure aseamless user experience and smooth software integration.
After two years working as a Middle Manual QA, I advanced to the role of Senior Manual QA and was later promoted to QA Lead. In this position, Iwas responsible for overseeing the quality assurance process acrossmultiple products, managing a QA team, and ensuring the successfuldelivery of high-quality software. My duties included writing andmaintaining test documentation, implementing automation into projects,and collaborating closely with the business side to set priorities and align product goals. I played a key role in ensuring efficient communication between teams and improving overall product quality.

I have been working as a QA Manual Tester in a team of six QAprofessionals. The company specializes in submitting regulatory reports toauthorities, such as tax agencies, and facilitating document exchangebetween counterparties. My role involved testing both desktop and webapplications, ensuring the functionality and performance of softwaresystems designed for secure document exchange and reporting. Icollaborated closely with cross-functional teams, including developers andproduct managers, to identify bugs, enhance user experience, and ensurecompliance with industry standards.