Работала в 6 компаниях 8 лет 6 месяцев
Шоу-бизнес, Услуги для бизнеса - другое, Реклама / Маркетинг / PR-услуги, Другое
Client service director
Nebo ideas agency
Шоу-бизнес
1 год 1 месяц
04.2023 - 05.2024
- Proven expertise in heading client relations, leading client communication, and maintaining efficient client-to-agency workflows, ensuring maximum client retention and satisfaction.
- Experienced in strategizing and executing multi-channel marketing campaigns and projects, including web, social media marketing (SMM), digital media, and print, while controlling all assets and resources across the 360-cycle.
- Proficient in project management tools like Asana, Miro, Canva, Figma etc., to ensure efficient project delivery.
- Demonstrated leadership abilities in managing and motivating cross-functional teams, fostering a collaborative environment to achieve project goals.
- Skilled in data analysis using Excel with a strong understanding of budgeting, ROI, P&L, forecasting, and financial analysis to drive informed decision-making.
- Excellent verbal and written communication skills, with experience managing relationships with internal and external stakeholders to ensure project alignment and success.
- Highly adaptable to changing priorities and work environments, with strong analytical and problem-solving skills to address challenges effectively.
- Key clients: EUROSER Dairy Group, Suziria, Government projects, US Startups
Account Group Head
SAPHIRA Agency
Услуги для бизнеса - другое
7 месяцев
08.2022 - 03.2023
- Coordinated all aspects of agency operations, from initial naming and branding to digital marketing, print, and TV commercials, ensuring seamless project integration and execution.
- Actively monitored and optimized campaign performance, addressing complex delivery issues to enhance client ROI.
- Conducted A/B testing to refine marketing approaches and boost campaign effectiveness.
- Led a team of 9 specialists, including SEO and PPC experts, to implement integrated digital marketing strategies.Supervised the development of websites and landing pages, ensuring a robust digital presence.
- Managed the donation initiative (Project J for UA) within an Agile framework, overseeing it from concept to completion.
- Facilitated clear and effective communication of project objectives and progress to diverse stakeholders, promoting collaboration and transparency.
- Employed project management tools such as Monday, Hurma, Discord, Google Analytics, Hotjar, Hubspot and dv360 to enhance project delivery and team coordination.
- Leveraged analytical and problem-solving abilities to tackle challenges efficiently, adapting to evolving priorities and work settings.
- Key clients: Histogram, MOR, EUROtop, Haredi Tech, Kfar Tikva (art gallery), Virtualpay, US Startups
Client service director
DSTRCT agency
Реклама / Маркетинг / PR-услуги
1 год 10 месяцев
10.2020 - 08.2022
• Initially joining as Account Director before attaining promotion and taking the helm as Client Services Director.
• Overseeing an established book of key international clients, pitching and closing new business, and continuously growing the existing portfolio.
• Heading client relations, leading client communication, maintaining efficient client-to-agency workflows, and maximizing client retention.
• Strategizing and executing multi-channel marketing campaigns and projects, controlling all assets and resources across the 360-cycle (web, SMM, TV, digital media, MVP, print).
• Providing thought leadership to clients in defining their product map, vision, and strategy while coordinating highly successful product launches and GTM initiatives.
• Communicating regular campaign updates, managing stakeholder expectations to strengthen long-lasting relationships with key decision-makers within client companies.
• Key clients: Ocean Plaza, Milupa, Shell, USA Private Label, ANC, Heel, Mary Kay, Brocard, Kolo, Hasbro.
Account Director
Geometry
Другое
1 год 3 месяца
11.2018 - 02.2020
• Proactively monitored campaign performance, pinpointing and resolving complex delivery and performance issues to maximize ROI for clients.
• Integrated with external partners to unlock additional opportunities for client brands.
• Researched the local environment to steer clients in adopting new trends and paradigms both at a brand and
individual campaign level.
• Key clients: BAT (British American Tobacco), Green Guild Group, Honda, Acura, P&G.
Account director
Banda Agency
Реклама / Маркетинг / PR-услуги
9 месяцев
10.2017 - 07.2018
• Steered projects throughout their lifecycle from initial planning to budgeting, resource planning, production coordination, campaign development, media planning and buying, and billing.
• Pioneered new processes and workflows to facilitate campaign planning and execution, improving returns while simultaneously augmenting client satisfaction.
• Key clients: LAMEL, MHP, Helen Marlen, Good Wine, Terrafood (TM Belaya Liniya).
account director
BBDO
Реклама / Маркетинг / PR-услуги
2 года 7 месяцев
10.2014 - 05.2017
• Pitched and closed new business, developing proposals and holding engaging presentations to C-suite clients and
decision-makers.
• Strategized and executed large-scale campaigns and projects, generating impressive brand equity for clients via
innovative marketing.
• Trained, mentored, and led cross-functional teams, providing ongoing guidance and support to facilitate continuous
team development.
• Key clients: Mars and Wrigley (all brands)
Училась в 1 заведении
КНЕУ
Економіка підприємства
Київ, 2002
Владеет языками
Английский
продвинутый
Anna
Anna
Account Director
Киев
полная занятость
Характер работы: удаленная работа
Обновлено 2 месяца назад