Працювала в 6 компаніях   8 років 6 місяців

Шоу-бізнес, Послуги для бізнесу - інше, Реклама та PR-послуги, Інше

Client service director

Nebo ideas agency

Шоу-бізнес

1 рік 1 місяць

04.2023 - 05.2024

  • Proven expertise in heading client relations, leading client communication, and maintaining efficient client-to-agency workflows, ensuring maximum client retention and satisfaction.
  • Experienced in strategizing and executing multi-channel marketing campaigns and projects, including web, social media marketing (SMM), digital media, and print, while controlling all assets and resources across the 360-cycle.
  • Proficient in project management tools like Asana, Miro, Canva, Figma etc., to ensure efficient project delivery.
  • Demonstrated leadership abilities in managing and motivating cross-functional teams, fostering a collaborative environment to achieve project goals.
  • Skilled in data analysis using Excel with a strong understanding of budgeting, ROI, P&L, forecasting, and financial analysis to drive informed decision-making.
  • Excellent verbal and written communication skills, with experience managing relationships with internal and external stakeholders to ensure project alignment and success.
  • Highly adaptable to changing priorities and work environments, with strong analytical and problem-solving skills to address challenges effectively.
  • Key clients: EUROSER Dairy Group, Suziria, Government projects, US Startups

Account Group Head

SAPHIRA Agency

Послуги для бізнесу - інше

7 місяців

08.2022 - 03.2023

  • Coordinated all aspects of agency operations, from initial naming and branding to digital marketing, print, and TV commercials, ensuring seamless project integration and execution.
  • Actively monitored and optimized campaign performance, addressing complex delivery issues to enhance client ROI.
  • Conducted A/B testing to refine marketing approaches and boost campaign effectiveness.
  • Led a team of 9 specialists, including SEO and PPC experts, to implement integrated digital marketing strategies.Supervised the development of websites and landing pages, ensuring a robust digital presence.
  • Managed the donation initiative (Project J for UA) within an Agile framework, overseeing it from concept to completion.
  • Facilitated clear and effective communication of project objectives and progress to diverse stakeholders, promoting collaboration and transparency.
  • Employed project management tools such as Monday, Hurma, Discord, Google Analytics, Hotjar, Hubspot and dv360 to enhance project delivery and team coordination.
  • Leveraged analytical and problem-solving abilities to tackle challenges efficiently, adapting to evolving priorities and work settings.
  • Key clients: Histogram, MOR, EUROtop, Haredi Tech, Kfar Tikva (art gallery), Virtualpay, US Startups

Client service director

DSTRCT agency

Реклама та PR-послуги

1 рік 10 місяців

10.2020 - 08.2022

• Initially joining as Account Director before attaining promotion and taking the helm as Client Services Director.

• Overseeing an established book of key international clients, pitching and closing new business, and continuously growing the existing portfolio.

• Heading client relations, leading client communication, maintaining efficient client-to-agency workflows, and maximizing client retention.

• Strategizing and executing multi-channel marketing campaigns and projects, controlling all assets and resources across the 360-cycle (web, SMM, TV, digital media, MVP, print).

• Providing thought leadership to clients in defining their product map, vision, and strategy while coordinating highly successful product launches and GTM initiatives.

• Communicating regular campaign updates, managing stakeholder expectations to strengthen long-lasting relationships with key decision-makers within client companies.

• Key clients: Ocean Plaza, Milupa, Shell, USA Private Label, ANC, Heel, Mary Kay, Brocard, Kolo, Hasbro.

Account Director

Geometry

Інше

1 рік 3 місяці

11.2018 - 02.2020

• Planned and executed high-impact marketing and branding projects across multiple global markets, accelerating client brand equity and sales.
• Proactively monitored campaign performance, pinpointing and resolving complex delivery and performance issues to maximize ROI for clients.
• Integrated with external partners to unlock additional opportunities for client brands.
• Researched the local environment to steer clients in adopting new trends and paradigms both at a brand and
individual campaign level.
• Key clients: BAT (British American Tobacco), Green Guild Group, Honda, Acura, P&G.

Account director

Banda Agency

Реклама та PR-послуги

9 місяців

10.2017 - 07.2018

• Designed, developed, and implemented creative marketing, branding, and communications plans and strategies, coordinating multiple high-impact campaigns and creative projects.
• Steered projects throughout their lifecycle from initial planning to budgeting, resource planning, production coordination, campaign development, media planning and buying, and billing.
• Pioneered new processes and workflows to facilitate campaign planning and execution, improving returns while simultaneously augmenting client satisfaction.
• Key clients: LAMEL, MHP, Helen Marlen, Good Wine, Terrafood (TM Belaya Liniya).

account director

BBDO

Реклама та PR-послуги

2 роки 7 місяців

10.2014 - 05.2017

• Rose through the ranks to Account Director due to exceptional results.
• Pitched and closed new business, developing proposals and holding engaging presentations to C-suite clients and
decision-makers.
• Strategized and executed large-scale campaigns and projects, generating impressive brand equity for clients via
innovative marketing.
• Trained, mentored, and led cross-functional teams, providing ongoing guidance and support to facilitate continuous
team development.
• Key clients: Mars and Wrigley (all brands)

Навчалась в 1 закладі

КНЕУ

Економіка підприємства

Київ, 2002

Володіє мовами

Англійська

поглиблений

Anna

Account Director

Київ

39 років

повна зайнятість

Характер роботи: віддалена робота

Оновлено 2 місяці тому