Работал в 1 компании 2 года 10 месяцев
Отели / Рестораны / Развлекательные комплексы
Front desk manager
Hotel Premier Palace Kyiv
Отели / Рестораны / Развлекательные комплексы
2 года 9 месяцев
02.2018 - 10.2020
- Communication with guests
- Preparation of financial statements
- Working with key partners
- Working with documentation and databases
- Experience in sales and negotiation
- Working with Epitome PMS system
- Managing and maintaining customer relationships
- Identification of potential customers and further communication with them
- Helping management communicate with clients
- Organization of meetings for negotiations
- Discuss marketing and sales strategies
- Guest Relation Management
- Experience in account and customer management
Ключевая информация
Team work experience for 3 year.
Intelligent hospitality industry professional with exceptional knowledge of venues, tourist attractions, dining and entertainment offerings.Knowledge. Working with VIP guests. Conflict resolution, negotiating with customers. Execution of the payment procedure and preparation of documentation. Experience in Epitome PMS system.
Учился в 1 заведении
National Technical University of Ukraine "Kyiv Polytechnic Institute Institute of Igor Sikorsky"
Management of Foreign Economic Activity
Kiev, 2019
Владеет языками
Английский
продвинутый
Русский
свободно
Украинский
родной
Дополнительная информация
Личные качества
- Conflict resolution
- Customer orientation
- Focus on results
- Controlling the situation
- Knowledge in the field of management and marketing
- Communicative
- Basic knowledge in the field of IT and telecommunication
Увлечения и интересы
- Sport
- History
- Books
Андрей
Андрей
Front Desk Administrator
Киев
полная занятость
Обновлено 2 месяца назад