Працював в 1 компанії 2 роки 10 місяців
Готелі / Ресторани / Розважальні комплекси
Front desk manager
Hotel Premier Palace Kyiv
Готелі / Ресторани / Розважальні комплекси
2 роки 9 місяців
02.2018 - 10.2020
- Communication with guests
- Preparation of financial statements
- Working with key partners
- Working with documentation and databases
- Experience in sales and negotiation
- Working with Epitome PMS system
- Managing and maintaining customer relationships
- Identification of potential customers and further communication with them
- Helping management communicate with clients
- Organization of meetings for negotiations
- Discuss marketing and sales strategies
- Guest Relation Management
- Experience in account and customer management
Ключова інформація
Team work experience for 3 year.
Intelligent hospitality industry professional with exceptional knowledge of venues, tourist attractions, dining and entertainment offerings.Knowledge. Working with VIP guests. Conflict resolution, negotiating with customers. Execution of the payment procedure and preparation of documentation. Experience in Epitome PMS system.
Навчався в 1 закладі
National Technical University of Ukraine "Kyiv Polytechnic Institute Institute of Igor Sikorsky"
Management of Foreign Economic Activity
Kiev, 2019
Володіє мовами
Англійська
поглиблений
Російська
вільно
Українська
рідна
Додаткова інформація
Личные качества
- Conflict resolution
- Customer orientation
- Focus on results
- Controlling the situation
- Knowledge in the field of management and marketing
- Communicative
- Basic knowledge in the field of IT and telecommunication
Увлечения и интересы
- Sport
- History
- Books
Андрей
Андрей
Front Desk Administrator
Київ
повна зайнятість
Оновлено 2 місяці тому