Работала в 1 компании   10 лет 9 месяцев

FMCG

Customer service and supply chain specialist

Procter&Gamble / P&G / Проктер енд Гембл

FMCG

10 лет 8 месяцев

08.1998 - 04.2009

Negotiation with Distributors and lead them, shipping orders making, shipping process organizing, transportation control, shipping documents prepairing.

Debtor liabilities checking and issue resolving if any, credit-memo issuing.

Product availability checking, Warehouse stock control and work optimization.

Damage and missing checking, claims proceeding.

Lead the project of supply chain losses optimization and decreasing.

Standard procedures updating and implementing.

Reports and presentations to Bosses.

Ключевая информация

Soft skills.

Experiences in phone communication with clients, capability to resolve complex problems, critical thinking, creativity, emotional intelligence, intellectual flexibility, capacity to summarize and make decisions.

Училась в 1 заведении

Kyiv Institute of International Relations

Faculty of International Economic Relations , Specializing in International Economic and Commercial Activities.

Киев, 1998

Владеет языками

Английский

выше среднего

Курсы, тренинги, сертификаты

Effective phone communication and sale.

Киев, 2019

Дополнительная информация

Личные качества

Result oriented, ambitious, quick-learned, responsible candidate with high ability to communicate with people.

Language:

English - upper-intermediate

French - basic

Ukrainian - native

Russian - fluent

Водительское удостоверение

Driving license type B, practice since 2004.

Компьютерные навыки

MS Word, Excel, PowerPoint, SAP.

Iryna

Customer service manager

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