Работала в 1 компании 10 лет 9 месяцев
FMCG
Customer service and supply chain specialist
Procter&Gamble / P&G / Проктер енд Гембл
FMCG
10 лет 8 месяцев
08.1998 - 04.2009
• Negotiation with Distributors and lead them, shipping orders making, shipping process organizing, transportation control, shipping documents prepairing.
• Debtor liabilities checking and issue resolving if any, credit-memo issuing.
• Product availability checking, Warehouse stock control and work optimization.
• Damage and missing checking, claims proceeding.
• Lead the project of supply chain losses optimization and decreasing.
• Standard procedures updating and implementing.
• Reports and presentations to Bosses.
Ключевая информация
Soft skills.
Experiences in phone communication with clients, capability to resolve complex problems, critical thinking, creativity, emotional intelligence, intellectual flexibility, capacity to summarize and make decisions.
Училась в 1 заведении
Kyiv Institute of International Relations
Faculty of International Economic Relations , Specializing in International Economic and Commercial Activities.
Киев, 1998
Владеет языками
Английский
выше среднего
Курсы, тренинги, сертификаты
Effective phone communication and sale.
Дополнительная информация
Личные качества
Result oriented, ambitious, quick-learned, responsible candidate with high ability to communicate with people.
Language:
English - upper-intermediate
French - basic
Ukrainian - native
Russian - fluent
Водительское удостоверение
Driving license type B, practice since 2004.
Компьютерные навыки
MS Word, Excel, PowerPoint, SAP.
Iryna
Iryna
Customer service manager

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Киев
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полная занятость
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