Работал в 2 компаниях   7 лет 10 месяцев

IT, Интернет

Salesforce administrator middle

Astound

IT

2 года 2 месяца

04.2022 - по настоящее время

- Salesforce administrator tasks, creating and maintaining workflows, approvals, custom fields, formulas, reports, dashboard design, and data flow management- Customize and configure Salesforce to align with business needs and processes.- Manage and maintain user profiles, permissions, roles, and security settings in Salesforce.- Creating and configuring record types, workflow rules, validation rules, page layouts- Assist in data management, including data imports, updates, and deduplication.- Reports and Dashboards development- Data Loader- Salesforce Analytics Studio (Reports and Dashboards development)

Support Engineer

IHC

Интернет

5 лет 6 месяцев

08.2016 - 02.2022

Technical specialist, consultant, VPS server administrator.Providing client consultations via telephone and chat regarding technical support inquiries. Resolving conflicts.Testing and assessing the functioning of websites and user software for errors.Basic OS installation, updating, remote access configuration.Server diagnosis and optimization.Optimizing software settings for physical server parameters.Software and module installations.Configuring and optimizing web servers: nginx, apache, lighttpd.Configuring web servers to work with PHP - php-fpm, mod_php, php-cgi, php-fcgi.Installing SSL certificates on websites.Enabling HTTP 2.0 support.Configuring collection and display of web statistics. Configuring memcache, APC.Technical and advisory customer support, assisting clients through "Ticketing System" on Linux and Windows hosting, as well as VPS and Dedicated servers.Troubleshooting errors on websites, including restoration from backups.Transferring websites between hosting and servers, whether with the same or different control panels.Installing and configuring control panels like cPanel, Plesk, ISPmanager.Managing DNS records for domain names.Assisting clients with installing standard CMS (WordPress, Joomla, Drupal, Bitrix, etc.).Setting up mail services.Resolving mail delivery issues.Checking websites for viruses and addressing spam problems.Monitoring Linux servers for CPU, memory, and disk space usage.

Владеет языками

Английский

средний

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Курсы, тренинги, сертификаты

Salesforce associate

2023


Salesforce certified administrator

2022

Oleksandr

Salesforce administrator

Винница

2 200 $

38 лет

полная занятость, неполная занятость, проектная работа

Характер работы: удаленная работа

Обновлено 3 дня назад