Работал в 7 компаниях   16 лет 7 месяцев

HR, Страхование, Образование, Финансовые услуги

Senior Support Specialist

AWWCOR Inc

HR

4 года 9 месяцев

04.2021 - по настоящее время

  • Support for clinical trial studies conducted for pharmaceutical, biotech and medical device companies.
  • Responsible for ticketing management and troubleshooting problems arising from ongoing studies.

Tech Specialist

Humana Insurance

Страхование

14 лет 6 месяцев

07.2011 - по настоящее время

  • Provide technology support large Medicare Advantage provider
  • Manage and provide training for technology deployments
  • Technical training seminars

Native English Instructor

DS Global

Образование

8 месяцев

09.2020 - 04.2021

  • Corporate English teacher. Students working in Pharma, Agrobusiness, Software development and mining.

English teacher

Golden Staff

HR

1 год 1 месяц

01.2020 - 01.2021

  • Developed customized English classes for major gaming software customers.
  • Excellent feedback from the students.
  • Introduced several card and board games for language acquisition.

Conversational Specialist

Buckeye English

Образование

4 месяца

08.2019 - 11.2019

  • Provided business English classes for various IT businesses in Dnipro
  • Taught English classes in two language schools on Saturdays for children, adolescents and adults.
  • Developed an audio shadowing program to improve language speaking for students.

Technical Support/Training Analyst

LightPort

Финансовые услуги

1 год 1 месяц

01.2010 - 01.2011

  • Provided technical support, training and alpha testing for a cloud secure hosting services provider for wealth management financial service provider.
  • Position required an in-depth knowledge of customer requirements, best in class training practices and technical training technologies.
  • Delivered essential training to strategic customers for best in class secure web hosting services.

IT Project Manager

JP Morgan Chase

Финансовые услуги

1 год

01.2008 - 12.2008

  • Directed complex transition process for a portfolio of 30 clients.
  • Collaborated with internal specific external needs. Implemented Scope, Time, Communication and Risk management project methodologies.
  • Obtained 94% quality assurance rating.

Ключевая информация

  • Володіння англійською мовою
  • Відповідальність
  • Вміння спілкуватися
  • Ентузіазм
  • Творчий підхід
  • Вміння мотивувати
  • Учился в 2 заведениях

    Monmouth University

    Business Administration

    West Long Branch, New Jersey USA, 1990

    Brookdale Community College

    Business Administration

    Lincroft, New Jersey USA, 1986

    Владеет языками

    Английский

    родной

    Может проходить собеседование на этом языке

    Может проходить собеседование на этом языке

    Курсы, тренинги, сертификаты

    TESOL Certification (140 hours)

    Saint Petersburg, Florida USA, 2018

    • Oxford seminars
    • Classroom training
    • Teaching TOEFL Preparation

    CompTIA Network +

    Tampa, Florida USA, 2008

    Microsoft Certified Professional

    Clearwater, Florida USA, 2006

    James John

    english teacher

    Киев

    71 год

    Активно ищет работу

    полная занятость

    Обновлено 3 недели назад