Працював в 7 компаніях 16 років 7 місяців
HR, Страхування, Освіта, Фінансові послуги
Senior Support Specialist
AWWCOR Inc
HR
4 роки 9 місяців
04.2021 - до теперішнього часу
- Support for clinical trial studies conducted for pharmaceutical, biotech and medical device companies.
- Responsible for ticketing management and troubleshooting problems arising from ongoing studies.
Tech Specialist
Humana Insurance
Страхування
14 років 6 місяців
07.2011 - до теперішнього часу
- Provide technology support large Medicare Advantage provider
- Manage and provide training for technology deployments
- Technical training seminars
Native English Instructor
DS Global
Освіта
8 місяців
09.2020 - 04.2021
- Corporate English teacher. Students working in Pharma, Agrobusiness, Software development and mining.
English teacher
Golden Staff
HR
1 рік 1 місяць
01.2020 - 01.2021
- Developed customized English classes for major gaming software customers.
- Excellent feedback from the students.
- Introduced several card and board games for language acquisition.
Conversational Specialist
Buckeye English
Освіта
4 місяці
08.2019 - 11.2019
- Provided business English classes for various IT businesses in Dnipro
- Taught English classes in two language schools on Saturdays for children, adolescents and adults.
- Developed an audio shadowing program to improve language speaking for students.
Technical Support/Training Analyst
LightPort
Фінансові послуги
1 рік 1 місяць
01.2010 - 01.2011
- Provided technical support, training and alpha testing for a cloud secure hosting services provider for wealth management financial service provider.
- Position required an in-depth knowledge of customer requirements, best in class training practices and technical training technologies.
- Delivered essential training to strategic customers for best in class secure web hosting services.
IT Project Manager
JP Morgan Chase
Фінансові послуги
1 рік
01.2008 - 12.2008
- Directed complex transition process for a portfolio of 30 clients.
- Collaborated with internal specific external needs. Implemented Scope, Time, Communication and Risk management project methodologies.
- Obtained 94% quality assurance rating.
Ключова інформація
Навчався в 2 закладах
Monmouth University
Business Administration
West Long Branch, New Jersey USA, 1990
Brookdale Community College
Business Administration
Lincroft, New Jersey USA, 1986
Володіє мовами
Англійська
рідна
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Курси, тренінги, сертифікати
TESOL Certification (140 hours)
- Oxford seminars
- Classroom training
- Teaching TOEFL Preparation
CompTIA Network +
Microsoft Certified Professional
James John
James John
english teacher
Київ
Активно шукає роботу
повна зайнятість
Оновлено 2 тижні тому