Работала в 8 компаниях 10 лет 11 месяцев
IT, Торговля розничная / Retail, Интернет, Недвижимость и Девелопмент, Медицина и Здравоохранение
customer support representative
NDA
IT
3 года 8 месяцев
06.2022 - по настоящее время
Customer Support Representative
BetBull
IT
5 лет 4 месяца
10.2020 - по настоящее время
Exceptional experience in providing the best service and support in England betting company. Helped customers to solve issues in a timely and efficient manner. I communicated with customers on a variety of channels such as chats, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
Brand manager
I Wear Shop
Торговля розничная / Retail
3 года
03.2018 - 02.2021
Internet shop on Instagram. Consulting and customer service, confirming orders and arranging delivery.
Customer support representative
F3nix
IT
4 месяца
06.2020 - 09.2020
Сustomer service and customer support in the dynamic and developing company (IGaming). Solutions for Casino & Sports. I supported five projects.
Sales assistant, cashier
Pull and Bear
Торговля розничная / Retail
3 года 5 месяцев
12.2015 - 04.2019
A proven and valuable member of the sales and customer service team in a challenging and rapidly changing and evolving environment. Global exposure and experience in a large, international company. Assist and support customers in making decisions, excellent service and customer support skills. Almost 4 years of success and achievement in this rapidly growing company. Sales assistant, cashier, customer service
Менеджер по продажам
Glory Trade
Интернет
7 месяцев
04.2018 - 10.2018
Sales Manager. Creation of online stores on the ETSY platform. SEO, SMM.
Realtor, Real Estate Agent
"Real Estate"
Недвижимость и Девелопмент
1 год
11.2016 - 10.2017
- Providing consulting services for the rental of real estate;
- Organization and holding of shows of real estate;
- Continuous monitoring of the real estate market.
Фельдшер
Бердянський центр первинної медико-санітарної допомоги
Медицина и Здравоохранение
8 месяцев
02.2014 - 09.2014
Фельдешр, работа в здравоохранение.
Ключевая информация
Hi! I'll start looking for a new job soon. I'll be happy to see your propositions!
A communication professional with almost 8 years of experience in international retail environmental environments and the gambling industry (the casino, sports betting).
Recognized for ability to communicate with customers and provide exceptional service that ensures client retention and positive feedback. Proven ability to increase sales through as well as implement additional processes that drive profitability.
Unfortunately, the project I worked on for the last 2 years is closing. Over the years, we have created a strong professional Customer support team where I improved my professional skills. Now I face a new challenge - looking for a new project. I do hope to find my family as soon as possible.
I am able to work in:
Zendesk, Webim, Netrox, Looker, Amelco CRM, Apco, Bet Construct CRM, Safe Charge, Intercom, casino systems ( Netent, Evolution, Wazdan), etc.
Experience and skills:
- Gambling industry
- Risk fraud payments knowledge
- Responsible gambling knowledge
- Full package of soft skills
- Quality assurance for Customer support and a great QA system
- Ready for implementation procedures and CS rules A communication professional with almost 8 years of experience in international retail environmental environments and the gambling industry (the casino, sports betting).
My page on Linkedin:
https://www.linkedin.com/in/anastasiia-liskova-915026123/
Училась в 2 заведениях
КНЕУ
Право
Киев, 2018
Бердянский Медицинский колледж
фельдшер
Бердянск, 2014
Владеет языками
Английский
продвинутый
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
C1 "English Prime"
Французский
средний
Русский
родной
Украинский
родной
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Курсы, тренинги, сертификаты
Английский
C1 - "Advanced"
Anastasiia Sergiivna
Anastasiia Sergiivna
Customer support representative

Киев
Активно ищет работу
полная занятость
Последняя активность 3 дня назад