• preparing offers and prices for the customers;
• activating new products on the account;
• creating new accounts;
• troubleshooting clients’ issues;
• analyzing clients’ needs;
• deleting products due to the clients’ requests;
• communicating with other departments regarding prices;
• closure of the accounts of the customers’ in case they stop collaboration;
• activation of accounts,
• creation of balance reports.

• providing support to the customers via calls, chats and emails;
• troubleshooting customers’ issues
• collecting customers’ feedback on the product;
• providing consultations on the product’s functionality;
• generating ideas on how we can enhance and improve the product;
• upselling company’s products.

Key achievements: developing outstanding communication skills, learned how to address customers’ inquiries on the advanced command, and improved English skills.

• indication of customer needs;
• providing deep research of specialists;
• providing a doctor that can assist with customer's problem;
• exceeding customer's expectations;
• reporting about results;
• customers' follow up.

Key accomplishments: ability to achieve maximum metrics, managing customer satisfaction, time management, development of outstanding research skills.

• analyses of the data, reports and information on the problem;
• conduction of the research on the situation;
• building the graphs and tables;
• providing SWOT-analyses;
• describing the problems in the area;
• providing the recommendations to the users;
• writing the reports.

Key accomplishments: development of analytical mind, working with big data, development of problem-solving thinking.

• performing labeling of the objects on the Ring videos using various labeling tools;
• analyses of videos and appointing them to certain categories;
• creating reports based on the labeling results.

Key accomplishments: acquiring skills to annotate objects, development of ability to concentrate on objects and tasks for long period of time, ability to achieve top position in result metrics.

• providing comparative characteristic of competitors' products;
  
• solving logistic tasks;
• managing contractors;
• participating in creation of agent network;
• carrying of business correspondence;
• organization of transporting prototypes to potential customers;
• drafting of foreign market analyses.

Key accomplishments: creating a partner/ client database with 300 agents, sending over 30 prototypes to partners, starting to learn business analyses and programming.

• analysis of clients' financial activity;
• making decision connected with payments;
• making payments;
• solving problem situations;
• verification of customer accounts;
• carrying business correspondence.

Key accomplishments: processing over 2000 payments per 7-hour shift, working in multitasking conditions, obtained position in top three operators.

• managing clients' requests;
• customers' problem detection;
• providing clients with consultation via mail, telephone, chat;
• work with customers' objection;
• forming daily reports.

Key accomplishments: ability to handle 20 chats per hour, conducting over 60-100 telephone talks per 7 hour shift, dealing with foreigners.

• examination of documents;
• forming of documents description in accordance with standard list;
• preparation of documents to liquidation;
• providing document storage;
• drawing up acts for removal of documents;
• implementing client support;
• training of interns.

Key accomplishments: Taking part in consolidation of archive of documents for liquidation banks "Tavria" and "Erde Bank", lead-up of archive "Ukrrichflot".

• giving advices on brand;
• providing control over availability of goods and its stock, promotional offer;
• attracting new customers;
• making of direct sales;
• providing the diversion of byers from competitors.
  

Key accomplishments: creating strong customer base, boosting sales, aquiring skills of direct sales.

• consulting about the product;
• making calls to potential customers;
• working with custom base;
• eliminating customer's objections;
• implementing direct sales;
• conducting telephone interviews with entities.

Key accomplishments: creating 60+ questionnaires per shift, geting great experience in working with objections

• visiting of retail outlets;
• providing control over availability of the entire range of goods at retail shelves;
• managing the display of goods;
• giving an analysis of the representation of the company's products in retail outlets.

Key accomplishments: visiting over 20 points in different regions of Kiev per day, acquiring skills of drafting the route with the help of online services