Работала в 1 компании 17 лет
FMCG
Customer Service Manager, Logistics Manager, Projects Manager
SC Johnson
FMCG
17 лет
05.2008 - 04.2025
BUSINESS experience:
Building Lean capabilities among Leaders and Teams through pilots, coaching and trainings (70-20-10)
Tracking and control function performance (KPIs)
Management and support of Major Logistics Projects :
- Lean in logistics (philosophy of continuous improvement implementation)
- «Knowledge Management» program implementation (collect, store and train the knowledge within the function
Continuous improvement initiatives
Skill gap closure program
Management of employee accreditation program, including training and certifications.
Employee accreditation program management, including training and certifications.
2012–2018 – Logistics department manager
2008–2012 – Customer Service manager
Freelance Work Experience
Gestalt University
Specialization Manager
Organization and communication (schedule, meetings, notifications), payments control
Google Disk management, presentations creation for trainer
Coffee – breaks organization
Ключевая информация
Accountability
Connection dots
Attention to details
Communication
Problem solving
Customer- orientation
Continuous Improvement
Building and keeping relations
Училась в 2 заведениях
Приватне акціонерне товариство "Вищий навчальний заклад "Міжрегіональна Академія управління персоналом"
Психологія
2019
Національний університет харчових технологій
Технологія цукрового виробництва
2002
Владеет языками
Английский
свободно
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Русский
свободно
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Украинский
родной
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Курсы, тренинги, сертификаты
LEAN Champion accreditation
Continuous Improvement
LEAN methodology
КГУ, гештальт-терапія
Психотерапія
Дополнительная информация
Проекты и достижения
Lean Diagnostics at LSP warehouse:
- OTD back on track from 92% to 97.5%
- Workload reduction by all parties (642 hours)
- 17 days Inventory days reduction
- Savings: $462K achieved
- Built LEAN capability of the team
Lean implementation for EMEA Logistics
- LEAN training prepared and performed for EMEA region
- Framework set up for the future
- More than 40 improvements implemented
- Lean Office - Training & Accreditation Tracking. Developed robust system from scratch. Had all progress under control. By Kikais and similar, not only tracked but also reviewed quality of event charters and reached out to owners if needed. This year to be further optimized in order to make it less workload intensive and provide better visibility of results.
- Certified as Lean Navigator
SAP implementation
- Certified as OTD Super User
- High CFR from first week of Shipments.
Tetiana
Tetiana
Customer Care, Project Manager, Operations - part time

Киев
Голосеевский район, Соломенский район
неполная занятость, проектная работа
Характер работы: удаленная работа
Последняя активность 2 дня назад