Работала в 1 компании   17 лет

FMCG

Customer Service Manager, Logistics Manager, Projects Manager

SC Johnson

FMCG

17 лет

05.2008 - 04.2025

BUSINESS experience:

Building Lean capabilities among Leaders and Teams through pilots, coaching and trainings (70-20-10)

Tracking and control function performance (KPIs)

Management and support of Major Logistics Projects :

  • Lean in logistics (philosophy of continuous improvement implementation)
  • «Knowledge Management» program implementation (collect, store and train the knowledge within the function

Continuous improvement initiatives

Skill gap closure program

Management of employee accreditation program, including training and certifications.

Employee accreditation program management, including training and certifications.

2012–2018 – Logistics department manager

2008–2012 – Customer Service manager

Freelance Work Experience

Gestalt University

Specialization Manager

Organization and communication (schedule, meetings, notifications), payments control

Google Disk management, presentations creation for trainer

Coffee – breaks organization

Ключевая информация

Accountability

Connection dots

Attention to details

Communication

Problem solving

Customer- orientation

Continuous Improvement

Building and keeping relations

Училась в 2 заведениях

Приватне акціонерне товариство "Вищий навчальний заклад "Міжрегіональна Академія управління персоналом"

Психологія

2019

Національний університет харчових технологій

Технологія цукрового виробництва

2002

Владеет языками

Английский

свободно

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Русский

свободно

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Украинский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Курсы, тренинги, сертификаты

LEAN Champion accreditation

2024

Continuous Improvement

LEAN methodology

КГУ, гештальт-терапія

2022

Психотерапія

Дополнительная информация

Проекты и достижения

Lean Diagnostics at LSP warehouse:

  • OTD back on track from 92% to 97.5%
  • Workload reduction by all parties (642 hours)
  • 17 days Inventory days reduction
  • Savings: $462K achieved
  • Built LEAN capability of the team

Lean implementation for EMEA Logistics

  • LEAN training prepared and performed for EMEA region
  • Framework set up for the future
  • More than 40 improvements implemented
  • Lean Office - Training & Accreditation Tracking. Developed robust system from scratch. Had all progress under control. By Kikais and similar, not only tracked but also reviewed quality of event charters and reached out to owners if needed. This year to be further optimized in order to make it less workload intensive and provide better visibility of results.
  • Certified as Lean Navigator

SAP implementation

  • Certified as OTD Super User
  • High CFR from first week of Shipments.

Tetiana

Customer Care, Project Manager, Operations - part time

Киев

Голосеевский район, Соломенский район

60 000 грн

47 лет

неполная занятость, проектная работа

Характер работы: удаленная работа

Активно ищет работу

Последняя активность 2 дня назад