Работал в 9 компаниях 14 лет 6 месяцев
IT-консалтинг / Услуги / Производство оборудования, Негосударственные организации / NGO, IT, Реклама / Маркетинг / PR-услуги, Услуги для населения - другое, Государственный сектор, Торговля оптовая / Дистрибуция / Импорт-экспорт
Support/Onboarding representative
Nextiva
IT-консалтинг / Услуги / Производство оборудования
3 года 3 месяца
02.2021 - 05.2024
Providing Amazing live Nextiva support for the customers: adjusting the Nextiva platform following the needs of the customers, network and VoIP troubleshooting, training the customers on using and editing Nextiva account, providing customers with basic VoIP skills
Director of operations of the Project Bureau
Curia for Kamyanets-Podilskyi diocese
Негосударственные организации / NGO
2 года 6 месяцев
03.2018 - 09.2020
Team building and professional trainings for the employees and volunteers
Project development and management
Fundraising, grant applications and reports to the donors
Conferences and round tables arrangements
International negotiations
Creating and development of secure DB
Creating and support of the corporate web page camenecensis.org
Customer phone support manager
Nextiva
IT
1 месяц
02.2018 - 03.2018
Customer support manager
CPA network admitad
Реклама / Маркетинг / PR-услуги
4 месяца
06.2017 - 10.2017
Web-publishers' support manager via email and ticket system: consultations and troubleshooting for the affiliate publishers, basic marketing advisery
Pastoral assistant
Roman Catholic Church
Услуги для населения - другое
6 лет 3 месяца
12.2010 - 03.2017
Bishop's office: preparing and publishing the documents, archive and db management, communications
International desk: legalization of foreign employees, translations, found-raising
Pastoral care: preaching, teaching of adults and teenagers, confessions, visiting sick and old people
Human rights protection: assisting parents adopting children, refugee services, advocacy for prisoners and military men
Education: designing and realisation of integrational projects, educational programs for adults, support trainings for young couples, relief services for poor families
Intern
Верховна Рада України
Государственный сектор
4 месяца
02.2005 - 06.2005
Comitee for science and education:
preparing and publishing the documents, archive and db managment, communications, organization
of the conferneces and round tables
Interpreter, personal assistant
OSCE
Негосударственные организации / NGO
1 месяц
12.2004 - 01.2005
Regional patrol of the Special Monitoring Mission for the re-run of the president's ellections: interpretations, basic analisys of the information, trip arrangments
Office assistant
Council of Europe
Негосударственные организации / NGO
10 месяцев
03.2004 - 01.2005
Social Partnership Center in Sumy (NGO Development in selected region): assistant of the office manager, assistant of the press officer and IT-manager
Data analyst
Ellada Trade
Торговля оптовая / Дистрибуция / Импорт-экспорт
5 месяцев
10.2003 - 03.2004
Data analysis and db compilation
Form the store documentation
Ключевая информация
About 10 years experience of interpreter - English, Polish, Spanish, Italian, Croatian, Russian, Ukrainian
5 years of international project management experience
Highly empathic and deeply analitical listener
Reliable and responsible assistant
Generator of ideas within the team work
I absorb information quickly and apply it into reality as new skills at once
My passion is to solve challenges and make troubleshooting guidelines for others
Учился в 2 заведениях
Higher Roman Catholic Seminary
Theology, Philosophy
Kyiv-Vorzel, 2010
Sumy State Pedagogical University
History
Sumy, 2007
Владеет языками
Английский
свободно
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Немецкий
базовый
Итальянский
средний
Испанский
выше среднего
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Хорватский
средний
Польский
свободно
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Русский
родной
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Украинский
родной
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Курсы, тренинги, сертификаты
Nextiva Senior Cloud
Call centers, Trunking PBX, network troubleshooting, advanced customer care service
Cambridge English
http://www.cambridgeenglish.org/test-your-english/general-english/results-9/?score=25&review=e4de7f54/0efadbd47136a5aee3e9d1b2052f4de3
Driving license B
Adore driving the car
Chester College Summer School
Foreign student advertising values of higher education for teenagers
Study Tours to Poland
Generation of international study projects
CPU operator
Certificate of advanced operator of the MS Office, blind typing, basics of graphic design
Piano player and ansamble member
7-years musical school course with specialization for piano and ansamble
Дополнительная информация
Computer skills
Windows and MAC - advanced user
MS Word, Excel, PowerPoint- advanced user
MS Access - advanced user, db designer
CorelDraw, Photoshop, Adobe illustrastrator - experienced user
SQL - experienced coder
CRM ticket system - experienced user
Yuriy
Yuriy
Project Assistant
Сумы
полная занятость
Обновлено 1 месяц назад