Работал в 9 компаниях   14 лет 6 месяцев

IT-консалтинг / Услуги / Производство оборудования, Негосударственные организации / NGO, IT, Реклама / Маркетинг / PR-услуги, Услуги для населения - другое, Государственный сектор, Торговля оптовая / Дистрибуция / Импорт-экспорт

Support/Onboarding representative

Nextiva

IT-консалтинг / Услуги / Производство оборудования

3 года 3 месяца

02.2021 - 05.2024

Providing Amazing live Nextiva support for the customers: adjusting the Nextiva platform following the needs of the customers, network and VoIP troubleshooting, training the customers on using and editing Nextiva account, providing customers with basic VoIP skills

Director of operations of the Project Bureau

Curia for Kamyanets-Podilskyi diocese

Негосударственные организации / NGO

2 года 6 месяцев

03.2018 - 09.2020

Creating of the Bureau structures within the Roman Catholic diocese
Team building and professional trainings for the employees and volunteers
Project development and management
Fundraising, grant applications and reports to the donors
Conferences and round tables arrangements
International negotiations
Creating and development of secure DB
Creating and support of the corporate web page camenecensis.org

Customer phone support manager

Nextiva

IT

1 месяц

02.2018 - 03.2018

Online support of the customers, adjusting the product following the needs of the customers,troubleshooting

Customer support manager

CPA network admitad

Реклама / Маркетинг / PR-услуги

4 месяца

06.2017 - 10.2017

Web-publishers' support manager via email and ticket system: consultations and troubleshooting for the affiliate publishers, basic marketing advisery

Pastoral assistant

Roman Catholic Church

Услуги для населения - другое

6 лет 3 месяца

12.2010 - 03.2017

Bishop's office: preparing and publishing the documents, archive and db management, communications

International desk: legalization of foreign employees, translations, found-raising

Pastoral care: preaching, teaching of adults and teenagers, confessions, visiting sick and old people

Human rights protection: assisting parents adopting children, refugee services, advocacy for prisoners and military men

Education: designing and realisation of integrational projects, educational programs for adults, support trainings for young couples, relief services for poor families

Intern

Верховна Рада України

Государственный сектор

4 месяца

02.2005 - 06.2005

Comitee for science and education:

preparing and publishing the documents, archive and db managment, communications, organization

of the conferneces and round tables

Interpreter, personal assistant

OSCE

Негосударственные организации / NGO

1 месяц

12.2004 - 01.2005

Regional patrol of the Special Monitoring Mission for the re-run of the president's ellections: interpretations, basic analisys of the information, trip arrangments

Office assistant

Council of Europe

Негосударственные организации / NGO

10 месяцев

03.2004 - 01.2005

Social Partnership Center in Sumy (NGO Development in selected region): assistant of the office manager, assistant of the press officer and IT-manager

Data analyst

Ellada Trade

Торговля оптовая / Дистрибуция / Импорт-экспорт

5 месяцев

10.2003 - 03.2004

Data analysis and db compilation

Form the store documentation

Ключевая информация

About 10 years experience of interpreter - English, Polish, Spanish, Italian, Croatian, Russian, Ukrainian

5 years of international project management experience

Highly empathic and deeply analitical listener

Reliable and responsible assistant

Generator of ideas within the team work

I absorb information quickly and apply it into reality as new skills at once

My passion is to solve challenges and make troubleshooting guidelines for others

Учился в 2 заведениях

Higher Roman Catholic Seminary

Theology, Philosophy

Kyiv-Vorzel, 2010

Sumy State Pedagogical University

History

Sumy, 2007

Владеет языками

Английский

свободно

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Немецкий

базовый

Итальянский

средний

Испанский

выше среднего

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Хорватский

средний

Польский

свободно

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Русский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Украинский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Курсы, тренинги, сертификаты

Nextiva Senior Cloud

Kyiv, 2021

Call centers, Trunking PBX, network troubleshooting, advanced customer care service

Cambridge English

2017

http://www.cambridgeenglish.org/test-your-english/general-english/results-9/?score=25&review=e4de7f54/0efadbd47136a5aee3e9d1b2052f4de3

Driving license B

Sumy, 2006

Adore driving the car

Chester College Summer School

Chester, UK, 2005

Foreign student advertising values of higher education for teenagers

Study Tours to Poland

Krakow, 2004

Generation of international study projects

 

CPU operator

Sumy, 2002

Certificate of advanced operator of the MS Office, blind typing, basics of graphic design

Piano player and ansamble member

Sumy, 2000

7-years musical school course with specialization for piano and ansamble

Дополнительная информация

Computer skills

Windows and MAC - advanced user

MS Word, Excel, PowerPoint- advanced user

MS Access - advanced user, db designer

CorelDraw, Photoshop, Adobe illustrastrator - experienced user

SQL - experienced coder

CRM ticket system - experienced user

Yuriy

Project Assistant

Сумы

1 300 $

39 лет

полная занятость

Обновлено 1 месяц назад