Internal IT Specialist (Lviv office-based)

Do you want to join us on an ambitious mission to secure the digital world?   

Keepit is looking for an Internal IT Specialist to join our Engineering Team in Lviv, Ukraine. 

We are growing fast as a company and do our best to bring our SaaS cloud-based backup services to the global audience.
 
Our platform is designed to provide customers with an immutable historical archive of their primary data in systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD/Entra ID, Dynamics 365, and Zendesk. It aims to protect them against everything, starting from ransomware to simple accidents.
Most of our back-end components are written in clean, modern C++ using mainly purpose-built components and STL. Several components that deal with business processes and data mining are built using Common Lisp. Everything runs on Linux.
Backing up billions of objects over foreign APIs using imperfect networks on systems with finite memory and making it all happen in as little time as possible is no small feat.
If you think solving complex problems is fun, we have strong indications that we will not run out of challenging problems any time soon. Come join us for the fun!  

We expect a dedicated Internal IT specialist to join our Lviv office team with the required daily presence. The position adheres to regular working hours from 9:00 to 18:00.  

Central tasks as an Internal IT Specialist with Keepit will include: 

• On/Offboarding employees - іnstall, configure and update systems, software, and hardware 

• Providing technical support for business applications and IT systems for internal employees 

• Order equipment/services - communicate and coordinate with external service providers 

• Lead and perform an inventory of technical equipment 

• Develop and document processes and procedures for system maintenance 

• Research and recommend new technologies 

Required skills: 

•  One year + experience in troubleshooting technical issues  

•  Experience with system installation, configuration, and analysis 

•  Proficient in Linux, Windows, and Mac OS 

•  Excellent problem-solving and communication skills 

•  Strong organizational and time-management skills 

• Capable of working independently, adapting swiftly to changing priorities, and actively sharing knowledge and experience with colleagues 

Bonus skills: 

• Good technical knowledge of network and server operating systems 

A fair and transparent recruitment process. 

During the recruitment process, you can expect the following stages:  

CV screening, Recruitment interview, Technical Interview. 

You will be assessed according to the criteria below:  

1. Technical skills: Familiarity with various operating systems and platforms. Experience with operating systems, current equipment and technologies, systems performance-monitoring tools, active directories 

2. Team collaboration: Manage relationships between team members, departments, or stakeholders. Maintain positive working relationships and a productive team culture.

3. Language: Being able to speak, write, and collaborate in English is essential for this role. We require at least an intermediate level.

4. Proactive approach: We look for proactive candidates who can lead ideas and find solutions. We highly appreciate a spirit of responsibility and commitment.   

Terms and conditions 

 
Timing: As soon as possible    

The position: Full-Time occupation based in Lviv (office-based).  

Salary: The compensation package is market-competitive and will be negotiated with the successful candidatement.     

If you have any questions about the job or the recruitment process, please get in touch with Natalia Fur at Відправити резюме     

We offer: 

• An exciting and challenging job in a successful business   

• A unique working environment where your opinion matters    

• Full-time occupation and long-term employment    

• 20 working days paid vacation    

• Full coverage of the sick leaves   

• Health Insurance    

• Home internet refund    

• Full or partial coverage of professional training sessions, meetups, and conferences on request    

• Online and offline English courses for the employees, also with a native speaker,   

• Cozy office in Lviv city centre (Lychakivska, 33a) with beverages, fruit, and cookies    

• Winter and summer parties, events, team-buildings   

We kindly ask you not to provide us with any sensitive categories of personal data when applying for a job with us.   

Sensitive categories of personal data include data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning health or data concerning your sexual orientation.   

When applying for the vacancy, Keepit will process your personal data, and therefore we recommend that you also read our privacy policy, which describes our processing of personal data and your rights as a data subject.