Know Your Customer (KYC)/Фахівець відділу "Знай свого клієнта"
ING Bank Ukraine is looking for a Know Your Customer (KYC) Department Officer who will be responsible for interaction with clients, internal and external ING teams for the purpose of obtaining, preliminary analysis, verification of client documents within KYC process, taking part in projects related to KYC.
Role Summary
You will be a member of Know Your Customer (KYC) Team. The team is a part of Operational Division. Working in the team requires interaction on a daily basis with almost all functions of the bank and service organizations of ING Network ensuring the uninterrupted flow of communications. KYC Client Outreach function is responsible for supporting Customer Due Diligence (CDD) execution in accordance with ING compliance policies, procedures and local AML Legislation including collecting all required documents and data from clients.
Main tasks & responsibilities
- Liaise with internal and external stakeholders on a daily basis (Clients, Processing Units, Front office, Financial Crime Compliance, Legal, etc.)
- Understand and confidently communicate AML requirements to internal and external stakeholders.
- Monitor progress and timely execution of files during Customer Due Diligence process, identify potential bottlenecks and develop action plans to ensure timely and accurate finalization.
- Validate provided documentation for reasonableness and completeness.
- Ensure that all required documents and data from clients is collected and stored in applications and as such delivered to the Processing Unit for further processing in line with regulatory and internal ING requirements, including FATCA, CRS, ESR (Environmental and Social Responsibility).
- Ensure high quality customer experience.
- Monitoring and supervision of KYC control environment
- Take part in adaptation of ING Group and Ukrainian legislation requirements into local processes.
- Participation and lead the Central and Local projects/initiatives related to AML area.
Your profile/skills required:
- Advanced/Upper-Intermediate level of English
- Еexperience in KYC/AML domain
- Highly analytical person with ability to recognize important information and identify risks.
- Ability for elaboration the action plan to be able to manage the assignments under pressure and short deadlines.
- Ability to multitask and manage a high number of priorities.
- Good knowledge of MS office package (Word, Excel, PowerPoint)
- Strong organizational skills with excellent attention to detail
- Excellent communication skills: able to interact with people on different levels of seniority understand complex matters quickly, ability to work in the team.
