• Conducting trainings for the purpose of promotion and popularization of Shebel TM fuel in gas station networks
• Conducting sales presentations for company management
• Conducting training events for gas station staff on fuel quality
• Analysis of customer complaints about fuel quality.

• Creation of trainings on consultative sales of the company's products for medical representatives
• Conducting trainings for medical representatives.
• Work at the company's stand at international exhibitions in Dubai and Paris.
• Development of presentations and working materials of the company for the sale and market promotion of six dental implants.

• Providing sales, menagement skills, customer servis taining for personnel wich working with customers and clients.
• Working with wholsales customers.
• LPG market monitoring

Providing trainings:

• Management skills for gas station managers.
• Service skills for cashiers.
• Active coffee and snacks sales for cashiers
• Sales skills for wholesaler's department personell

Providing Assessments and development center for all gas station staff.

• Providing trainings: Sales Skills for Heads Branches in Regions
• Creating and launch "Manager's Factory" project for selection and training of new sales personnel
• Development and implementation products distance learning

Providing trainings for companies:

• UniCredit Leasing - Communication skills
• L'Oreal - Art of teaching sales skills for supervisors
• Impressa Hotel - Customer service
• Dragon Capital - Consulting sales

• Providing trainings for sales representatives
• Consulting customers about funds and stock market
• Trade shows and exhibitions participation

Developing and providing trainings:

• Customer service on the plain and in airport
• Sales training for department of freight transportations
• Instructor's Training for trainers

Developing and providing Assessment Centre to select flight assistants

Outsource training organizing: Training needs, providing tender, evaluation of training results

Developing and providing trainings:

• Branches manager training for trainers
• Management skills for gas station managers
• Corporate sales
• Standards of OKKO branded gas stations.

Development and providing customer service standards

Assessment centres for evaluation gas station management and personnel

Training for customer standards trainers

Developing and providing trainings:

• Organization structure change management training
• Training skills on the job for branches managers
• Service standards AES for indoor personal
• Service standards AES for field force personal

Carrying out Tests and personnel final interview. Assessment centres.

Professional testing by On-Target method

Development of service line personnel and managing personnel Standards trainings

• Standards and customer service of TNK branded gas stations
• Management skills on TNK branded gas stations
• Conflict management, government relations on gas station

Development of professional testing system

Customer standard development

Interviewing, selection and evaluation candidates for managing personnel of gas stations

• Tests and form for training needs analyze and evaluation of skills
• Preparation training programs
• Carrying out sales trainings, service trainings, assessment centre
• Creating reports, personal characteristics of personnel

• Staff recruitment
• Introducing and instructing new staff
• Personnel training in customer search and sales