Strengthening Child Safety in Educational EnvironmentsDeveloped and enforced new safety standards across educational institutions, leading to a measurable reduction in incidents and risk exposure.Promoted a culture of safety and resilience among students and staff through awareness sessions and structured safety protocols.

Establishment and Management of Child-Friendly Spaces (CFS)Designed, equipped, and managed 4 Child-Friendly Spaces in compliance with international protection and safety standards.Optimized resource allocation and logistics to ensure high-quality, sustainable child protection environments.

Capacity Building for Educational PersonnelCreated and disseminated training and methodological materials adopted by 4 educational institutions.Strengthened staff competencies in emergency preparedness, child safeguarding, and psychosocial support.

Monitoring, Evaluation, and AccountabilityDeveloped and implemented a comprehensive monitoring system that improved data transparency and accountability mechanisms.Facilitated regular assessments to identify gaps and implement timely corrective measures.

Innovation and Digital Transformation in Safety SystemsInitiated the integration of digital tools and technologies into safety management processes.Introduced innovative practices that enhanced real-time response and coordination during emergency situations.

Key Responsibilities and Achievements

Ensured achievement of sales targets and expansion of the client base through active account management and new customer acquisition.

Conducted negotiations and concluded contracts with key HoReCa and OOH partners, maintaining long-term business relationships.

Monitored product shipments, deliveries, and compliance with merchandising standards to ensure brand consistency at points of sale.

Developed professional competencies of the sales team and enhanced overall performance efficiency.

Promoted corporate culture and company values, ensuring operational stability and alignment with organizational goals.

Military Service in the Joint Forces Operation Zone

Active participation in combat operations during full-scale war

Execution of assigned combat missions

Fulfillment of duties in accordance with military regulations

Ensuring the maintenance and security of military equipment and armaments

Operations and Sales Manager

Organized continuous operation of the service center and ensured achievement of sales targets; managed a team of specialists

Optimized processes, improving operational efficiency and customer service quality

Participated in inventory management and monitored stock levels; implemented a transparent document workflow system

Developed and implemented training programs and initiatives to attract new clients, enhancing staff competencies and client engagement

Operations Coordinator / Supervisor

Coordinated staff activities and monitored operational performance; improved team efficiency and optimized processes

Managed cash registers, service areas, and guest services; implemented service standards that enhanced visitor experience

Maintained documentation and internal reports

Collaborated with suppliers and monitored inventory; established a transparent stock control system

Ensured compliance with safety and service standards; maintained adherence to cinema safety procedures and internal regulations

Deputy Director – Personnel and Operations Management

Team Leadership & Operations: Managed a team (training, scheduling, motivation, supervision); optimized processes and increased operational efficiency by 15%

Documentation & Accounting: Maintained reports, conducted inventories, resolved conflicts; implemented a record-keeping system that reduced losses by 9%

Event Organization & Cash Management: Successfully organized 39+ events, improving guest satisfaction and budget compliance

Suppliers & Inventory Management: Established effective supplier collaboration, reduced delivery times, and optimized warehouse operations

Regional Operations Manager – Hotel & Restaurant Network

Operational Management: Oversaw operations across multiple locations; optimized processes and reduced costs by 11%

Financial & Budget Control: Monitored financial performance and budgets; increased regional profitability by 22% within a year

Team Coordination: Coordinated teams across multiple establishments; implemented service and safety standards, improving customer satisfaction

Staff Performance & Training: Monitored staff efficiency and trained site managers; built an effective management team and reduced staff turnover