Працювала в 13 компаніях 17 років 4 місяці
Інше, IT - консалтинг / Послуги / Виробництво устаткування, IT, Транспорт та Логістика, Туризм / Подорожі / Пасажирські перевезення, Освіта, Реклама та PR-послуги, Будівництво, Страхування
Private Entrepreneur
PE "Lupenko S.V."
Інше
2 роки 11 місяців
12.2021 - до теперішнього часу
- data processing, information posting on websites and related activities;
- translation, provision of ancillary administrative activities;
- computer programming and other activities in the field of information technologies and computer systems.
Accounts Receivable Specialist
Pharmbills
IT - консалтинг / Послуги / Виробництво устаткування
1 рік 2 місяці
07.2023 - 09.2024
- communicate with customers and service providers, maintain vendor database and documentation;
- verify and reconcile invoices and payments, work with profit and loss statements.
Relocation Specialist
EPAM / Epam Systems
IT
8 місяців
12.2021 - 08.2022
- providing assistance in the process of immigration documents obtaining, preparing supporting documents, supervising their correctness;
- contact and cooperation with transferees, other departments in the company, external institutions, transferring requested information, creating reports and statistics;
- mobility trackers and systems administration, working on their approval.
Lead Generator
Everest Transportation Systems
Транспорт та Логістика
11 місяців
10.2020 - 09.2021
- lead generation;
- plan and execute outbound customized outreach using channels like LinkedIn, email, and calls (automated and manual campaigns);
- fundamental research of the companies and contacts within focus markets and target companies;
- effectively communicate and present the company service and value proposition to customers, selling company services, conclusion of contracts with new customers and the first deal agreement with them;
- developing and maintaining strong long-term business relationships, achieving sales lead gen and appointment quotas.
Head of Online Booking Department
LLC "Artex-94"
Туризм / Подорожі / Пасажирські перевезення
10 місяців
09.2019 - 07.2020
- developing and implementing strategic plans to manage and grow accounts, search for new marketing solutions, system optimization, etc.;
- sales of travel services to B2B and B2C customers, conclusion of contracts with travel companies and corporate clients and partners, coordination of accounting in specialized CRM;
- contribute and implement ideas to decrease workload, improve the quality and speed of customer support;
- providing superior customer service, retaining clients and building strong, trusting relations with them.
Online Booking Department Manager
LLC "Artex-94"
Туризм / Подорожі / Пасажирські перевезення
1 рік 7 місяців
02.2018 - 09.2019
- assistance and support in booking travel services in the ABS On-line 24/7;
- sales of travel services to B2B and B2C customers;
- making financial reports, coordination of accounting in a specialized CRM;
- providing assistance and superior customer support to clients in maintaining full tourist travel cycle from the moment of receiving an request to their returning from trip, solving emergency issues and tourists’ complaints;
- building and developing long-term business relationships with company customers and service providers.
Translator-freelancer
N/a
Освіта
10 місяців
04.2017 - 02.2018
Written translations from Ukrainian and Russian into English language and vice versa, interpreting at meetings.
Assistant to General Manager / Account Manager
Victoria Consulting
Освіта
1 рік
04.2016 - 04.2017
- consulting customers regarding company’s services, sales of company services, conclusion of contracts with new clients and partners;
- preparation of full documents package for any type of visa to Canada;
- written translation of documents from Russian/Ukrainian into English and vice versa;
- writing content for the company website in 3 languages, work in social networks, help in advertising campaigns in Google AdWords;
- participation in education and emigration fairs.
Legal Assistant / Account Manager
Law Firm of Inna Kogan
Інше
4 роки 5 місяців
08.2011 - 01.2016
- consulting clients, sales of company services, conclusion of agreements;
- written translation of documents from Russian/Ukrainian into English and vice versa, simultaneous interpreting at meetings;
- business correspondence with clients and partners;
- preparation of full documents package for any type of visa to Canada in a proper way and filing applications for immigration to Canada, temporary resident and student visas, work permits;
- participation in the international education fairs and search for new clients there, representing the company;
- help in launching a new educational project "CanSchool" in Ukraine from scratch.
Media Buyer
Advertising company “Prime Factor”
Реклама та PR-послуги
8 місяців
11.2010 - 07.2011
- research, planning and realization of the purchase of advertising areas for clients on servers of the Internet (banner advertising);
- search of partners, selection of the best advertising areas according to the requirements and needs of clients, target audience analysis, negotiations with foreign partners concerning the best quotations on advertising and terms of cooperation, contracts conclusion.
Secretary-Translator
LLC “Delphi Management”
Будівництво
2 роки 6 місяців
05.2008 - 11.2010
- managing phone calls, maintaining filing and correspondence system, translating and interpreting;
- full administrative support of the General Manager (coordination of meetings and appointments, documents circulation, business correspondence with partners, support in organization of business trips).
Receptionist
American Life Insurance Company “Alico AIG Life”
Страхування
7 місяців
07.2007 - 02.2008
- managing phone calls, maintaining correspondence and documents delivery system, reception of visitors.
Teacher of English
Centre of Foreign Languages “London”
Освіта
6 місяців
09.2006 - 03.2007
I taught English in groups of people of different age and gave individual classes. Became proficient in teaching English based on the communicative approach.
Ключова інформація
Computer skills:
advanced PC user
Навчалась в 1 закладі
Nizhyn Gogol State Pedagogical University.
Faculty of foreign languages, qualification: Teacher of English and Foreign Literature, university degree – Specialist.
Ніжин, 2007
Володіє мовами
Англійська
поглиблений
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Іспанська
базовий
Польська
базовий
Російська
рідна
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Українська
рідна
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Додаткова інформація
Личные качества
- result-oriented,
- have strong customer service and interpersonal communication skills,
- analytically and quantitatively oriented, detail conscious, independent with ability to work within time constrains,
- flexible to quickly learn and adapt to new methods,
- strong sense of organization,
- able to work in a team.
Svitlana
Svitlana
Account / Sales Manager
Київ
Активно шукає роботу
повна зайнятість, проектна робота
Характер роботи: віддалена робота
Оновлено 7 годин тому