Працювала в 5 компаніях 9 років 9 місяців
Транспорт та Логістика, Промисловість та Виробництво, Послуги для бізнесу - інше
Move Coordinator.
Move One Relocaton.
Транспорт та Логістика
1 рік 6 місяців
03.2023 - до теперішнього часу
- Collection of documents for the import and export of personal shipments across European countries.
- Booking transportation and contractors for order fulfillment.
- Processing invoices and managing payments with clients and contractors.
- Handling correspondence with clients and contractors.
- Coordinating all stages of transportation and the provided service.
Sales manager
A1 logistics,
Транспорт та Логістика
3 роки 5 місяців
10.2019 - 03.2023
- attracting new clients from leads
- processing incoming customer requests (calls, texts, e-mail);
- customer support in shipping steps.
- management and control of documents and payments.
- building and maintaining relationships with existing customers, and understanding their car hauling needs.
Logistics Department specialist
Metalurgtrans,
Транспорт та Логістика
11 місяців
11.2018 - 10.2019
- Document management with clientscontrol of mutual settlementscontrol over the execution of requests
- traffic analysis and delivery control
- interaction with the carrier,
- solving operational problems.
- registration of electronic documents for transportation with Ukrzaliznytsia.
Sales department support specialist
Interpipe / ІНТЕРПАЙП
Промисловість та Виробництво
8 місяців
03.2018 - 11.2018
- Receiving and processing the technical part of orders.
- preparation of specifications, documents for shipment and customs clearance.
- control of execution of orders,
- coordination of internal services.
- Correspondence with customers, informing about the the order status
- control of financial balance with clients.
- Accounting for the implementation of orders.
Shift leader
Simply Contact
Послуги для бізнесу - інше
3 роки 1 місяць
01.2015 - 02.2018
As a shift leader:
- operational control of the work of operators
- summary and analysis of statistics and KPI indicators of agents and the project
- employee training, development of motivational schemes
As basic responsibilities within the framework of projects:
- processing of incoming calls/letters on issues related to all activities of the air carrier company.
- work with the airline's loyalty program.
- conflict resolution with clients,
- registration of transportation documents,
- search and solution of errors in the processing of documents by the system.
Ключова інформація
Motivated team player; Flexible; Energetic and driven; Effectively works well under pressureEnglish B2-C1 French A1 Ukrainian - C2 Russian - C2 Experienced user of MS Office, GDS Amadeus, Jira, Confluence, User Story, Use Case,
Навчалась в 1 закладі
Ukrainian State University of Science and Technologies
Transport technologies in railway transport
Dnipro, Ukraine , 2018
Володіє мовами
Англійська
поглиблений
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Курси, тренінги, сертифікати
Hillel IT School, «Business Аnalysis International»
«Business Аnalysis International»
https://certificate.ithillel.ua/view/84289069
Додаткова інформація
Professional Summary
Thanks to my high level of stress resistance, ability to quickly solve non-standard tasks, and organizational skills, I effectively manage complex projects, ensuring their timely and high-quality completion. I am proficient in English and have advanced Excel skills, which enable me to work successfully in an international environment and perform in-depth data analysis to optimize workflows. Additionally, I have strong skills in personnel management, developing motivational systems, reporting, and client communication.
Karina
Karina
Analyst, Coordinator
Дніпро
Активно шукає роботу
повна зайнятість
Характер роботи: віддалена робота, гібридна, в офісі/на місці
Оновлено 1 тиждень тому