Працював в 3 компаніях   5 років 4 місяці

Готелі / Ресторани / Розважальні комплекси, Туризм / Подорожі / Пасажирські перевезення

Co owner

Burger Boom

Готелі / Ресторани / Розважальні комплекси

1 рік 2 місяці

03.2022 - 05.2023

  • Organized and planned restaurant operations.
  • Managed quality control and operational processes.
  • Prioritized tasks to ensure efficient task execution under high workload.

Tourism manager

JoinUP!, турагенство

Туризм / Подорожі / Пасажирські перевезення

3 роки

01.2019 - 01.2022

  • Accompanied tourists from the airport to hotels.
  • verified vouchers and entered data into the system.
  • developed and implemented a system to improve tourist services
  • managed quality control and operational processes

Transfer guide

TUI

Туризм / Подорожі / Пасажирські перевезення

1 рік

01.2018 - 01.2019

  • Analyzed the competitive environment for business development.
  • implemented innovations to enhance work efficiency.
  • continuously developed professional skills.
  • accompanied tourists from the airport to hotels.
  • verified vouchers and entered data into the system

Ключова інформація

Data Entry and Processing:
  • Entering and processing data in accordance with company standards and requirements.
Data Verification and Correction:
  • Reviewing and correcting information to ensure data accuracy and integrity.
Documentation Procedures:
  • Implementing and adhering to procedures and rules for maintaining documentation.
Database and Information System Maintenance:
  • Supporting and updating databases and information systems.
Data Analysis and Auditing:
  • Conducting data analysis and audits to identify potential issues and discrepancies.
Proficiency in Microsoft Office Programs:
  • Proficient in Microsoft Office applications (Word, Excel).
Teamwork Skills:
  • Ability to work effectively in a team environment.
Attention to Detail and Responsibility:
  • High level of attention to detail and strong sense of responsibility for timely task completion.
Knowledge in the Tourism Industry:
  • Experience in tourism (hotel bookings, flight reservations, understanding airline operations, etc.).
Sales Experience:
  • Some experience in sales, with the ability to establish rapport with clients.
Emotional Intelligence:
  • Ability to recognize emotions and moods in people, demonstrating empathy.
Conflict Resolution and Diplomacy:
  • Skilled in finding common ground with people and diplomatically resolving conflicts.
Leadership Qualities:
  • Possess leadership qualities, easily taking on responsibilities in positions requiring leadership or management.

Навчався в 1 закладі

Port Said university

Computer science, administrator

Інші країни, 2011

Володіє мовами

Англійська

вище середнього

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Арабська

рідна

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Російська

вільно

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Українська

базовий

Курси, тренінги, сертифікати

Completed a course in Motion Design and Video Editing

Інші країни, 2023

Adobe Premiere Pro Adobe After Effects Adobe Photoshop

Додаткова інформація

Комп'ютерні навички

Adobe After Effects, Premiere Pro, Photoshop, CapCut, Microsoft Office programs

Особисті якості

Responsible, communicative, and able to quickly adapt to new tasks.
Tolerant, empathetic, and able to recognize emotions and moods.
Skilled in conflict resolution with a diplomatic approach.

Особисті якості

Experienced Tourism Professional with a strong background in guiding, customer service, and operational management within the travel industry. Skilled in data entry, booking management, and improving service processes. Adept at managing high workloads, ensuring smooth operations, and delivering excellent customer experiences. A native Arabic speaker, fluent in both spoken and written Russian, with a high level of proficiency in English. Has a basic understanding of Ukrainian, primarily in listening comprehension. Looking to leverage these abilities in a remote data entry or booking management role, bringing efficiency and a customer-focused approach.

Халед

data entry/manager/billing specialist/assistant/testing

Інші країни

500 $

34 роки

Активно шукає роботу

повна зайнятість

Характер роботи: віддалена робота

Оновлено 2 тижні тому