Працював в 4 компаніях 2 роки 1 місяць
IT, Послуги для бізнесу - інше, Транспорт та Логістика
Junior manual QA
WinWin Travel
IT
3 місяці
02.2026 - до теперішнього часу
-Reported and documented defects with clear reproduction steps, expected vs. actual results and severity levels
- Participated in release validation and regression testing cycles
- Tested AI-assisted features and validated AI-generated outputs for accuracy, consistency, and edge cases
- Collaborated with developers to verify fixes and ensure feature stability before release
Quality auditor
Concentrix
Послуги для бізнесу - інше
1 рік 2 місяці
03.2025 - до теперішнього часу
consistent 98% quality standard.
-Provided detailed feedback and coaching on errors to over one hundred reviewers on the floor, supporting
performance improvement and adherence to quality benchmarks.
-Collaborated closely with training teams to onboard and mentor new hires, offering coaching sessions, knowledge
sharing, and workflow guidance.
-Participated in vendor and client meetings, preparing performance reports, data analyses, and quality insights to
support business reviews and decision-making.
-Raised and tracked escalations regarding workflow issues or policy discrepancies, ensuring timely resolution and
alignment with client expectations.
-Managed and addressed quality escalations from clients, implementing corrective actions to maintain service
excellence and strengthen client trust.
Content moderator
Concentrix
Послуги для бізнесу - інше
6 місяців
09.2024 - 02.2025
strict quality, cultural, and policy guidelines, consistently maintaining a 98% accuracy rate.
-Achieved and exceeded monthly productivity targets, demonstrating strong time management, efficiency, and
reliability in meeting operational goals.
-Provided floor support to fellow moderators and new hires, assisting with complex cases, answering process-related
questions, and fostering a collaborative learning environment.
-Contributed to workflow improvement initiatives by developing training materials, conducting shadowing sessions,
and mentoring agents to enhance their performance and adherence to guidelines.
-Oversaw aspects of workflow performance management for assigned team members, ensuring adherence to quality
standards, productivity benchmarks, and process compliance.
-Actively collaborated with cross-functional teams to identify process gaps and implement best practices, supporting
overall operational efficiency and continuous improvement.
Dispatcher
Alpine Express
Транспорт та Логістика
5 місяців
08.2023 - 12.2023
Communication and negotiations with brokers
Communication and negotiation with drivers
Checking documentations (BOL, POD)
Calculating prices for the drivers
Fixing problems related on my field of work
Searching for loads through out all day
Ключова інформація
- Самостійність
- Стресостійкість
- Qa methodologies
- SDLC & STLC
- Bug tracking
- Test Case creation
- Manual Testing
- AI output validation
- Exploratory Testing
- Regression Testing
- Sanity Testing
- White/black box testing
Навчався в 1 закладі
Odesa s college of computer technologies
Computer nerwork and system operator
Одеса, 2022
Володіє мовами
Англійська
поглиблений
Може проходити співбесіду на цій мові
Може проходити співбесіду на цій мові
Польська
базовий
Російська
рідна
Українська
рідна
Курси, тренінги, сертифікати
LinkedIn Learning quality assurance course
Basic understanding of Quality assurance principles and methodologies. SDLC STLC . Developing test cases , bug reports and ability to read and understand technical documentation and requirements
Qa manual in Go It School
Course where I studied Maine principles , techniques and types of testing . Worked with Jira software , Postman , DBeaver(SQL) . Learned to write bug reports , test cases , user stories . Tested documentation . Got introduced to working with GIT . Practiced Web Testing and project testing .
Додаткова інформація
Current country residence
Volodymyr
Volodymyr
Trainee, junior qa manual engineer

Інші країни
Активно шукає роботу
повна зайнятість, проектна робота
Характер роботи: віддалена робота, стажування / практика
Остання активність 1 тиждень тому