Працювала в 8 компаніях   12 років 5 місяців

IT, Телекомунікації / Зв'язок

Project Manager (Website Builder Specialist)

Xsolla Labs

IT

10 місяців

10.2022 - 08.2023

  • Managing and supporting landing page/websites development in all stages
  • Working with vendors and outsourcers, setting tasks
  • Communication with stakeholders on all project stages
  • Developing project documents (technical requirements) and keeping it up to date
  • Reviewing and testing landing pages before passing to stakeholder for acceptance
  • • Keeping landings on-time and on-budget

Head of Web Design Studio

Weblium

IT

2 роки 1 місяць

08.2020 - 09.2022

  • Managing and coordination studio team (web designers, account managers, production designers. 10+ people)
  • Control over the implementation and distribution of tasks in the team Hiring and onboarding departments employees.
  • Writing email scripts and templates
  • Maintaining knowledge base documentation
  • Communication with key clients
  • Report on weekly and monthly results
  • Work in close cooperation with sales department, execute and support sales plan
  • Cooperation with product departments (developers, marketing, support, retention, accounting)
  • Participating in planning of main product roadmap

Chief of Client Services Unit

ТОВ "Інвестум" (AlphaSms)

Телекомунікації / Зв'язок

2 роки 5 місяців

01.2018 - 06.2020

  • Communication with suppliers and partners

  • Communication with clients (helping to solve conflicts or any questions that can't be solved by client manager) and retaining clients

  • Monitoring of receivables

  • Checking and monitoring financial differences between the system and accounting

  • Calculation of new tariffs for the platform when prices change from suppliers

  • Reports on the amount of reward for partners (every month)

  • Checking out data from supplier and system data (every month), preparing data for accounting (every month)

  • Monitoring the timeliness of payments to suppliers

  • Primary processing of legal documents from clients. Participation in tenders

  • Managing tasks for technical department

  • Interviewing and onboarding new staf

Project Manager

Web-Sputnik

IT

3 роки 10 місяців

03.2014 - 01.2018

  • Communication with customers on all project stages

  • Developing project documents, plan, scope, schedule, cost

  • Reviewing deliverables before passing to client for acceptance

  • Sales of additional company services

  • Customer support after project completion

  • Developing guidelines for clients.

  • Working with different CMS, mostly 1C-Bitrix CMS (filling sites with content, checking and testing the work performed before the project is done)

  • Control of timely extension of customer services (domain/hosting/license

CEO Assistant

SmsCoin

Телекомунікації / Зв'язок

4 місяці

08.2013 - 12.2013

  • Accounting assistance in organizing documentation

  • Booking tickets and check-ins for company employees

  • Ordering printed materials for conferences

  • Participation in conferences on subsidiary projects

  • Work with the charter of the company, visiting the state register and notary

  • Tasks from founders

Account manager

SmsCoin / Bulkness

Телекомунікації / Зв'язок

1 рік 8 місяців

12.2011 - 08.2013

  • Communication with suppliers and partners

  • Communication with clients / retaining

  • Sales to new customers (prepairing offers)

  • Report on weekly and monthly results

Chief officer of customer support

SmsCoin

Телекомунікації / Зв'язок

5 місяців

07.2011 - 12.2011

  • Communication with partners around the world

  • End-user consulting

  • Staff training

  • Writing email scripts and templates

  • Maintaining knowledge base documentation

Customer support

SmsCoin

Телекомунікації / Зв'язок

6 місяців

01.2011 - 07.2011

  • Communication with partners around the world
  • End-user consulting

Ключова інформація

  • Organizational skills

  • Self-discipline

  • Responsibility

  • Emotional intelligence at a high level

  • Quickly immersed in new projects

  • Willingness to make important decisions

  • Easily find common contact with people

  • I know how to google correctly :)

  • OS: Windows, Mac, Linux

  • Office programs

  • Basic knowledge of HTML/CSS, worked with FTP

  • Using and setting up ip-telephony

  • Connecting and setting up online chat for the projects

  • CRM and task managers: Bitrix 24, Jira, Trello, Confluence

  • CMS: 1C Bitrix, WP, Weblium

Володіє мовами

Англійська

середній

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Російська

вільно

Українська

рідна

Svitlana

Project Manager

Київ

Голосіївський район

2 000 $

34 роки

Активно шукає роботу

повна зайнятість

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Оновлено 3 дні тому