Працював в 7 компаніях   9 років 9 місяців

Освіта, Туризм / Подорожі / Пасажирські перевезення, HR

Sales Analyst

000

Освіта

1 рік 1 місяць

06.2023 - до теперішнього часу

Providing analytical and statistical reports for the commercial team, company management, and foreign partners;

Creating dashboards and analytical reports;

Creation of sales scenarios;

Market analysis;

Conducting research, statistical analysis of higher education institutions and secondary education institutions;

Quality control of managers' calls;

Creating metrics for call quality control;

Optimization and development of business processes in Salesforce;

Work with open databases in the EDBO and UCEQA;

Preparation of Revenue reports.

Sales Analyst

Anex Tour (Тур Оператор)

Туризм / Подорожі / Пасажирські перевезення

2 роки 8 місяців

06.2020 - 02.2023

Pricing of the tourist product;

Analysis and monitoring of competitors' prices;

Analysis and calculation of competitor airline and hotel prices;

Formation of financial and statistical reporting for company management;

Demand forecasting and analytics for the opening of new tourist destinations;

Development of promotions and special offers for travel agencies of Ukraine;

Work with the charter department regarding the logistics of passenger transportation;

Communication with DMC regarding hotel contracts.

Product Manager

Travel Professioanl Group

Туризм / Подорожі / Пасажирські перевезення

1 рік 6 місяців

11.2018 - 05.2020

Pricing of the tourist product;

Analysis and monitoring of competitors prices;

Analysis and calculation of the price of airline tickets and hotels of competitors;

Optimization and automation of business processes in 1-C; Development of a monitoring system;

Development of an automatic pricing system;Optimization of the reservation algorithm;

Control and planning of charter programs;

Conducting negotiations with foreign partners regarding special offers and contracts;

Formation of financial and statistical reports for company management; Development of promotions and special offers for travel agencies of Ukraine;

Conducting seminars and webinars for travel agencies of Ukraine.

Booking manager / Head of the booking department

Travel Professioanl Group

Туризм / Подорожі / Пасажирські перевезення

9 місяців

01.2018 - 10.2018

Reservation of hotels, transfers, air tickets;

Processing mail, answering phone calls, processing individual requests from agencies;

Consultation of agencies regarding tours of the company's product;

Management of VIP customers;

Communication with the host party regarding the resolution of current issues;

Work with claims;Control of managers.

Manager of sales and development of the company's tourist product in the Odesa branch

Travel Professioanl Group

Туризм / Подорожі / Пасажирські перевезення

1 рік 1 місяць

11.2016 - 12.2017

Communication with travel agencies regarding the sale and promotion of the company's travel product (telephone, mail, Skype, personal meetings);

Search for new travel agencies for cooperation;

Informing travel agencies about current promotions, offers and loyalty programs of the tour operator;

Conducting webinars and seminars to promote and sell the company's tour product;

Conducting business breakfasts and round tables to promote and sell the company's product tour;

Support of the company's clients and help in resolving current issues;

Management of the customer base in 1C.

Supervisor

WORK UP

HR

1 рік 3 місяці

07.2015 - 10.2016

Monitoring the work of managers in CRM Bitrix;

Development, improvement, training of managers in sales scripts;

Reporting to management regarding the sales of each manager by day/week/month;

Analysis of the Polish labor market;

Cooperation with Polish employers regarding employment;

Recruitment of specialists.

Sales manager

WORK UP

HR

11 місяців

08.2014 - 07.2015

Searching for customers to sell the company's services (cold and hot calls);

Placing ads for the company's services on employment sites;

Dealing with objections;

Management of customer base in CRM;

Organization of company product presentation events;

Competitive intelligence.

Ключова інформація

  1. 1С - advanced
  2. Samo Tour - advanced
  3. Excel - advanced
  4. Salesforce - advanced

Навчався в 1 закладі

ОНУ им. И. И. Мечникова

Институт социальных наук

Одесса, 2014

Володіє мовами

Англійська

вище середнього

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Українська

рідна

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Роман

Data analyst

Київ

31 рік

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