My Responsibilities: Supervised dedicated trucks and coordinated daily operations. Sourced and booked loads using the DAT load board. Collected and verified proof of deliveries from drivers. Oversaw the entire transit process from pickup to final delivery. Planned, organized, and coordinated schedules and communication between drivers, customers, shippers, and receivers to ensure timely pickups and deliveries. Handled all necessary paperwork, including onboarding with new brokers. Managed dispatch updates and forwarded completed loads to the billing department for invoicing. Conducted regular check calls to keep brokers informed on shipment status. Ensured drivers complied with HOS and DOT regulations.

Supervising trucks dedicated to you; Searching and booking loads, and used DAT loadboard to book loads Collect proof of deliveries from drivers Controlling the transit process beginning from pick up and ending with the delivery Planning, organizing and coordinating the time and the related information with the drivers and the customers, shippers, and receivers for timely pickups and deliveries; Dealing with paperwork; getting set up with new brokers Dispatch updates, forward loads to billing department that are ready to be invoiced. i also made sure the drivers adhere to HOS DOT RULES.

Sourcing and Outreach: I utilized various sourcing channels, including direct calls, CRM systems, social media, and referrals, to identify and engage potential driver candidates.

Screening and Application Review: i evaluate driver applications and qualifications to select candidates that meet job criteria and embody Load N Go, Inc.'s values.

Interviewing: I conduct initial phone interviews to assess candidates' skills, experience, and cultural alignment with the company. Coordination with the Safety Department: Plan and coordinate with the Safety Department to ensure candidates experience a professional, supportive hiring process.

Candidate Relationship Management: Build and maintain strong relationships with candidates, acting as their primary point of contact and providing clear, timely communication regarding their status in the recruitment process.

Collaborative Strategy: Work closely with management to understand driver hiring needs, continuously refining recruitment strategies to attract top-tier talent.

I pitched my company's service to prospective clients, educating them on how my company can provide solutions to there logistical challenges. I also used the CRM and spreadsheet throughout my working time.

As a skilled dispatcher, I excel in providing exceptional customer support through inbound and outbound calls, resolving issues promptly, and maintaining accurate records. With a commitment to professionalism and a strong focus on communication and problem-solving, I strive to exceed customer expectations and contribute to team success. My dedication to delivering high-quality service and building positive relationships makes me an ideal candidate to enhance customer satisfaction and drive business success. I also enhanced my productivity using CRM, MS EXCEL, SPREADSHEET ETC.

As a passionate logistics manager, I revolutionized supply chain operations by implementing innovative strategies that maximized efficiency and minimized costs. Notably, I spearheaded the introduction of a cutting-edge inventory tracking system, resulting in a remarkable 30% reduction in stockouts and inventory holding costs. Furthermore, my adept leadership in developing a streamlined transportation routing strategy led to a decrease in delivery times, showcasing my ability to drive tangible results while delivering exceptional service.