Працювала в 1 компанії 2 роки 4 місяці
HR
Account manager
PharmBills
HR
2 роки 3 місяці
07.2022 - до теперішнього часу
During almost two years of work in the company I worked as a regular Medicaid biller, then as a senior, and now I am a captain, who not only finishes all the work responsibilities as a biller but also supports a team of regular billers and teaches newcomers in English inclusively, receiving good feedbacks from the American side management.
Ключова інформація
Problem Solving: Efficiently resolving issues related to underpayments, overpayments, and payment denials.
Customer Communication: Professional communication with insurance company representatives via calls and emails in English.
Organizational Skills: Performing various administrative tasks, effectively managing work time.
Proffecional International Collaboration: Collaborating with American supervisors and other international colleagues.
Monitoring and Quality Control: Reviewing team members' work, ensuring high-quality standards.
Training and Staff Development: Training new employees in Ukrainian and English, developing training materials.
Team Leadership and Management: Promoted from Senior to Captain, managing a team that grew from 5 to 13 people, conducting one-on-one and team calls.
Customer Communication: Professional communication with insurance company representatives via calls and emails in English.
Organizational Skills: Performing various administrative tasks, effectively managing work time.
Proffecional International Collaboration: Collaborating with American supervisors and other international colleagues.
Monitoring and Quality Control: Reviewing team members' work, ensuring high-quality standards.
Training and Staff Development: Training new employees in Ukrainian and English, developing training materials.
Team Leadership and Management: Promoted from Senior to Captain, managing a team that grew from 5 to 13 people, conducting one-on-one and team calls.
Навчалась в 1 закладі
Житомирський державний університет імені Івана Франка
Іноземна філологія (германські мови та літератури, перерклад включно, перша - англійська)
Рівне, 2022
Володіє мовами
Англійська
поглиблений
Ольга
Ольга
Account manager
Рівне
повна зайнятість
Оновлено 2 місяці тому