Key Roles/Responsibilities

Owned full delivery lifecycle across multiple initiatives: planning, execution, scope, risks, budget, timelines, and cost control. Led cross-functional, multinational teams using SDLC, Predictive/Change-Driving Lifecycles. Directed stakeholder management, requirements gathering, expectation alignment, and executive reporting. Oversaw risk, issue, and change management using risk ISO 31000/31010/27000/NIST SP 800-30; PMBOK/PMI, and COSO ERM frameworks. Ensured delivery quality as to ISO 9001. Managed budgets, project timelines, and resource allocation, tracking delivery KPIs & OKRs. Delivered clear reporting (Status & Progress & Trend & Forecast reports; Cycle & Lead Time; WIP; Throughput).

Key Achievements

Increase gross margin from 80% > 93%. Maintain forecast accuracy (Revenue vs Actual) within ±10%. Reduce budget variance per project to <5%. Maintain controlled change rate ? 90%. Reduce rework effort to <15% of total delivery hours. Improve team utilization to ? 90%. Increase automation/process efficiency by 20–30%. Usage AI tools such as Jira/Confluence; Copilot, N8N; Power BI; Gemini; Claude.

Key Roles/Responsibilities

Directed end-to-end delivery of Microsoft Dynamics 365 Business Central and Finance & Operations implementations, including complex integrations with payment systems (Block Inc.), retail POS (NCR FastLane), and e-commerce platforms (Klarna, Twint), as well as CRM solutions for AppSource publishing. Usage AI tools through the projects - Microsoft Dynamics 365 Copilot; Data Migration & Cleansing; Predictive Analytics; Process Automation; Compliance Monitoring. Oversaw complete project management lifecycle — scope, planning, governance, risk, budget control, stakeholder alignment, and vendor management — ensuring successful delivery.Coordinated and guided DevOps DORA metrics, development process, and delivery quality as to ISO 9001, ensuring high-quality software delivery aligned with business and compliance requirements. Directed cross-functional teams and external vendors to achieve on-time, on-budget delivery, while ensuring business continuity during transitions.Monitored and delivered against defined KPIs and OKRs, preparing regular (Delivered clear reporting (Status & Progress & Trend & Forecast reports; Cycle & Lead Time; WIP; Throughput) reports for executive and stakeholders. Championed structured project governance, risk management, and stakeholder engagement, achieving high satisfaction from executive sponsors and business users. Oversaw risk, issue, and change management using risk ISO 31000/31010/27000/NIST SP 800-30; PMBOK/PMI, and COSO ERM frameworks. P&L of each project, cash flow forecast, margin, correction of contract models (T&M, Fixed Price, Retainer).

Key Achievements

Improve team utilization to ? 85%.Reduce budget variance per project to <5%.Maintain forecast accuracy (Revenue vs Actual) within ±10%. Delivery Cost Variance ? +5%Gross Margin per Delivery / Project ? 20%

Key Roles/Responsibilities

Directed end-to-end delivery of Microsoft Dynamics 365 Business Central and Finance & Operations implementations, including complex integrations with payment systems (Block Inc.), retail POS (NCR FastLane), and e-commerce platforms (Klarna, Twint), as well as CRM solutions for AppSource publishing. Usage AI tools through the projects - Microsoft Dynamics 365 Copilot; Data Migration & Cleansing; Predictive Analytics; Process Automation; Compliance Monitoring. Oversaw complete project management lifecycle — scope, planning, governance, risk, budget control, stakeholder alignment, and vendor management — ensuring successful delivery.Coordinated and guided DevOps DORA metrics, development process, and delivery quality as to ISO 9001, ensuring high-quality software delivery aligned with business and compliance requirements. Directed cross-functional teams and external vendors to achieve on-time, on-budget delivery, while ensuring business continuity during transitions.Monitored and delivered against defined KPIs and OKRs, preparing regular (Delivered clear reporting (Status & Progress & Trend & Forecast reports; Cycle & Lead Time; WIP; Throughput) reports for executive and stakeholders. Championed structured project governance, risk management, and stakeholder engagement, achieving high satisfaction from executive sponsors and business users. Oversaw risk, issue, and change management using risk ISO 31000/31010/27000/NIST SP 800-30; PMBOK/PMI, and COSO ERM frameworks. P&L of each project, cash flow forecast, margin, correction of contract models (T&M, Fixed Price, Retainer).

Key Achievements

Improve team utilization to 85%.

Reduce budget variance per project to <5%.

Maintain forecast accuracy (Revenue vs Actual) within ±10%.

Delivery Cost Variance +5%Gross Margin per Delivery / Project - 20%

Key Roles/Responsibilities

Led end-to-end delivery of CMS solutions (websites, web shops, portals), ensuring on-time, on-budget, and high-quality outcomes. Defined project scope, roadmap, and release plans while aligning technical delivery with client and business requirements. Coordinated cross-functional teams (development, ISO 9001 QA, ISO/IEC 12207 DevOps, UX/UI) and facilitated Agile ceremonies to drive efficient execution. Managed requirements, backlog, and priorities in close collaboration with product owners and stakeholders. Oversaw quality assurance and CI/CD pipelines, ensuring robust testing and smooth system integrations (payments, marketplaces, APIs, third-party tools). Proactively identified and mitigated risks, dependencies, and scope changes, maintaining delivery stability. Tracked and reported KPIs/OKRs, velocity, capacity, and quality metrics, providing clear updates to clients and leadership. Ensured successful client sign-off, documentation, and project closure, achieving high stakeholder satisfaction.

Key Achievements

Improve team utilization to 85–90%.Reduce cost per delivery unit by 10–15%.Increase automation/process efficiency by 20–30%. Reduce cycle time (idea > delivery) by 15–25%.

Key Roles/Responsibilities

Successfully implemented SAP & MES & IoT systems program for British American Tobacco, Mondelez Ukraine. Gathered and analyzed customer requirements, evaluated enterprise and organizational factors, and translated business needs into actionable program plan. Developed program documents; managed cross-functional teams, ensuring alignment during bid preparation and program execution. Delivered program benefits: Increased Overall Equipment Efficiency (OEE), Reduced downtime, nonconforming production, and inventory. Implemented LEAN methodology led to streamline, enhance production process alongside with soft wear implementation approach. Implementation KPI&OKR increased Efficiency (improves Gross Margin), Predictability (improves NPV), and increases Revenue.Service Delivery Operations - Full cycle development control and team formation; Monitoring deadlines, budgets, quality and risks; Implementation of delivery frameworks and company engineering standards.Resource & People Management - Efficient resource allocation and load control. Financial Efficiency - Profitability control (Revenue, Gross Margin, EBIT) and budgets.Customer & Business Growth - Managing expectations and building long-term relationships; Project evaluation, solution development and preparation of commercial proposals.

Key Achievements

OKRs - Deliver 95% milestones on time. Increase utilization from 65% > 80%. Reduce defects by 30%. Increase NPS from 40% > 70%. Reduce schedule slippage from 20% > 5%. Improve forecast accuracy to 90%. Reduce critical risks by 40%. Improve utilization from 70% > 85%.