-Provided real-time technical support via chat, resolving software, device, and connectivity issues-Managed high-volume customer interactions while maintaining strong service quality standardsAchieved 96% average CSAT and consistently maintained high customer satisfaction

Delivered exceptional customer support to both drivers and passengers, addressing inquiries, troubleshooting issues, and ensuring a seamless experience throughout their interactions with the Bolt app and services.

Working with clients who have started theirown small business. I have good skills in quicklearning, mastering new programs and tools.

Seller of non-food products in the Kyivstar Sota-Alliance network. Acquired the skills ofselling directly.

Working with parents and teachers. Making coffee, tea during the classes and breaks.

Provided customer service by addressing inquiries, resolving issues, and assisting customers with Vodafone services and products over the phone.