Працював в 3 компаніях   4 роки 7 місяців

IT

Business Development Manager

PSPCube

IT

1 рік 4 місяці

01.2024 - до теперішнього часу

• Identified new business opportunities through market research
• Activated and integrated new payment methods and solutions
• Managed merchant onboarding and provided ongoing support
• Negotiated commercial terms with partners and clients
• Developed and presented tailored commercial offers

Senior Risk Manager

Covery.ai

IT

1 рік 9 місяців

02.2022 - 11.2023

• Fraud monitoring and analysis
• Fraud alerts monitoring
• Solving tasks in Zendesk
• Filling of chargeback documentation
• Machine learning (AI)
• Automatization of processes

Risk Manager + Customer Support Representative

CommerceGate

IT

1 рік 3 місяці

12.2019 - 03.2021

• Customer support (inbound calls)
• CRM tasks solving
• Fraud monitoring and analysis
• Filling of chargeback and retrievals documentation
• Bank and police cooperation with fraud prevention
• Cooperation with merchants on suspicious users

Володіє мовами

Англійська

поглиблений

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Російська

вільно

Українська

рідна

Додаткова інформація

Личные качества

I have more than 3 years of experience in risk management, which includes fraud monitoring, fraud analysis, working with chargeback documentation, machine learning (AI) and customer support. Always looking for proffesional and personal grow. Fast learning at both software and basic aspects of workflow, sociable and diligent, trying to find different and new ways to solve issues. Ready to show rest of my best qualities in the working process.

Личные качества

I have over 3 years of experience in risk management, including fraud monitoring, fraud analysis, chargeback documentation, machine learning (AI), and customer support. Always striving for professional and personal growth. Quick to learn both software tools and workow processes. Sociable, diligent, and always looking for new ways to solve problems. Ready to show the rest of my strengths through action in the workplace.

Роман

Risk manager

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Київ

1 000 $

23 роки

повна зайнятість

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