Mentoring of the educational process of students taking the QA course, checking homework, help with theory, practical classes, recommendations and demonstrations, additionally with text, audio, video materials, personal and group consultations, preparation for an interview, support of a team graduation project, onboarding for English-speaking mentors, etc.

QA manual
Creating of test-cases and bug-reports, manual testing of web-application(learning management system), work in Scrum, Scrumban with TestRail, qase.io, Jira, Confluence, Swagger, Postman, DBeaver(SQL), Slack, Developer Tools, Figma, GitBash, LMS, Pict, json, xml etc.

Verification of clients requests in web application, work with BPM/Creatio, discord, SSN base, Ukrainian bureau of credit histories

Call-center department supervising.

Card business development (fixing card limits, activating and blocking of cards and card accounts, fraud prevention measures at web-application and data bases).

Income and outcome calls to the clients. Working with such products as B2 ABS, Siebel Oracle, SmartVista, CSS, Lotus Notes, UPC Online, Transmaster, ARM, Drive, Trello, Gillbus