Працювала в 6 компаніях 10 років 7 місяців
Готелі / Ресторани / Розважальні комплекси, Туризм / Подорожі / Пасажирські перевезення, Нерухомість та Девелопмент, Освіта, Недержавні організації / NGO
Receptionist
Blue Lagoon Village, Kos, Greece
Готелі / Ресторани / Розважальні комплекси
6 місяців
05.2025 - 10.2025
- Offered professional and welcoming guest support, overseeing efficient check-in and check-out procedures.
- Responded promptly to guest inquiries via phone and email while maintaining precise documentation.
- Managed and organized office files in both physical and electronic formats.
- Performed a variety of administrative tasks, including data input, document reproduction, and supply management.
Receptionist
Horizon Beach Resort, Kos, Greece
Готелі / Ресторани / Розважальні комплекси
6 місяців
05.2024 - 10.2024
- Delivered outstanding guest services by facilitating a seamless check-in/check-out process and addressing inquiries with professionalism.
- Efficiently handled phone calls, messages, and emails while maintaining accurate records.
- Managed and organized both physical and digital files for easy document access.
- Assisted with various administrative tasks, including data entry, photocopying, and office supply management.
Front Desk Agent
Rixos Premium Dubai, Дубай, ОАЕ
Туризм / Подорожі / Пасажирські перевезення
3 роки 11 місяців
08.2019 - 06.2023
- Provided exceptional guest services, ensuring a seamless check-in/check out process and addressing guest inquiries professionally.
- Managed phone calls, messages, and email correspondence, maintaining accurate records.
- Organized and maintained physical and digital files, ensuring easy access to important documents.
- Assist in various administrative tasks, including data entry, photocopying, and office supply management.
Office assistant
Glory Sky Properties, Дубай, ОАЕ
Нерухомість та Девелопмент
7 місяців
12.2018 - 06.2019
- Proficiency in managing and organizing company documents, ensuring compliance with legal requirements.
- Coordinated appointments and maintaining calendars.
- Provided administrative support, including data entry, file organization, and report generation to streamline office operations.
- Ensured the office ran smoothly by managing office supplies.
Personal Assistance
Publick school
Освіта
9 місяців
01.2018 - 09.2018
- Answered calls, took messages, and handled correspondence.
- Organized and stored paperwork, documents, and computer-based information.
- Created and maintained filing and other office systems.
- Kept diaries and arranged appointments, scheduled, and attended meeting agendas and took minutes.
- Booked meeting room and conference facilities, ordered, and maintained stationery and equipment.
- Liaised with staff in another department and with external contacts.
- Organized travel and accommodation for staff and other external contacts.
Office Assistant
Charitable Organization "New Family"', Chernivtsi, Ukraine
Недержавні організації / NGO
4 роки 4 місяці
09.2013 - 12.2017
- Ensured the accounting of inventory and material assets, reporting documentation, and verified the correspondence of received assets with accompanying documents, followed internal work regulations.
- Ensure that records or documents are properly organized and stored for easy access and retrieval.
- Accurately enter data into digital systems or databases.
- Verify the accuracy and completeness of records or documents, ensuring they meet the necessary standards and requirements.
- Maintain detailed records of transactions or document versions, including receipts, revisions, and updates.
Ключова інформація
MS Office, Opera, Protel, Epitome, Data entry, Complaints Control Management Software (CCM), Figma, Adobe Photoshop, Adobe Illustrator.
Communication, Customer Service, Organizational Skills, Time Management, Problem-Solving, Attention to Detail, Adaptability.
Навчалась в 1 закладі
Чернівецький національний університет імені Юрія Федьковича
філологічний фікультет
Чернівці, 2013
Володіє мовами
Англійська
вільно
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Курси, тренінги, сертифікати
Successfully completed cross training in Finance Department
Додаткова інформація
Комп'ютерні навички
Certificate "Web design beginning" Course (23.09.24-23.12.24)
Tetiana
Tetiana
Office manager, administration

Чернівці
Готовий переїхати: Київ
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