Працював в 8 компаніях 10 років 5 місяців
Торгівля роздрібна / Retail, Страхування, Банки
PROJECT COORDINATOR
Online-store «Pleer»
Торгівля роздрібна / Retail
1 рік 2 місяці
08.2021 - 10.2022
Functions:
- Planned and executed web development projects with daily communication with the team and stakeholders
- Supervised and coordinated a team of developers (incl. 1FE (JS), 2BE (PHP), 1BA, 1QA)
- Ensured timely and budget-friendly project sprints delivery by managing and utilizing Jira
- Collaborated with other departments and external partners to ensure smooth customer experience
Results:
- Successfully launched and operated an online sales channel with an efficient development process and team organization
MARKETING AND SALES SPECIALIST
Online-store «Pleer»
Торгівля роздрібна / Retail
6 місяців
02.2021 - 08.2021
Functions:
- Collaborated and supported with the marketing project manager and sales specialists, designer and copywriter, and stakeholders
- Collected and analyzed data on the performance and outcomes of marketing and sales campaigns
Results:
- Optimized marketing and sales costs and resources, and improved competitive advantage and market position
SALES MANAGER
Online-store «Pleer»
Торгівля роздрібна / Retail
2 роки 8 місяців
06.2018 - 02.2021
Functions:
- Advised and sold products to customers by phone and enhanced customer satisfaction and loyalty
- Developed and maintained a high-performance client base and achieved sales goals
Results:
- Improved communication, negotiation, problem-solving and customer service personal skills
INSURANCE CLIENT MANAGER
Insurance company "Ingosstrakh"
Страхування
3 роки
06.2015 - 06.2018
Functions:
- Acquired and retained B2C clients for forming a high-quality insurance portfolio by providing car insurance, health and property insurance policies and cross-services
Results:
- The branch exceeded the sales plan and improved customer satisfaction and loyalty
BANKING SALES TEAM LEAD
PJSC «VTB Bank»
Банки
1 рік 4 місяці
05.2013 - 09.2014
Functions:
- Led and trained a team of banking sales managers to develop and manage a portfolio of B2C by offering banking solutions
- Closed deals with clients by negotiating the best terms and conditions for both parties
- Analyzed market data and competitors’ actions to devise effective sales strategies and tactics
Results:
- The branch led and strengthened positions in the sales of banking services in Kharkiv
BANKING SALES MANAGER
PJSC «VTB Bank»
Банки
5 місяців
12.2012 - 05.2013
Functions:
- Acquired and retained B2C clients for forming a diverse portfolio by providing deposits, loans, payment cards and money transfer
Results:
- The branch occupied a leading position in sales of banking services in Kharkiv
BANKING SALES MANAGER
PJSC «Alfa-Bank»
Банки
8 місяців
04.2012 - 12.2012
Functions:
- Attracted and retained B2C clients for forming a high-quality loan portfolio by providing consumer loans, insurance and cross-services
Results:
- The branch achieved and strengthened leading position in sales of banking services in Kharkiv
BANKING SALES MANAGER
PJSC «A-Bank»
Банки
5 місяців
06.2011 - 11.2011
Functions:
- Acquired and retained B2C clients for forming a profitable portfolio by providing loans, deposits, money transfers and payment cards
Results:
- The new branch rivaled with leaders in banking service sales in Kharkiv
Ключова інформація
Summary:
- Aspiring IT Project Manager with hands-on experience building web platforms, mobile apps and CRM systems
- Proven success using Agile methods and guiding cross-functional teams on Pet projects
- Blends tech skills, problem-solving, and sales/marketing background to achieve project goals
Objectives:
- To apply my project management, web development, and sales experience to successfully deliver IT projects
- To grow professionally by learning from expert Project Managers and advancing my expertise in Agile and digital transformation
Hard skills:
- PM tools: JIRA, Confluence, Trello, ClickUp, Miro
- Agile methodologies: Scrum, Kanban; familiar with Waterfall and SDLC
- Project planning, risk management and stakeholder communication
- Data analysis: Google Analytics, Google Ads
- Productivity software: Google Workspace, MS Office
- Basic web development (JS/PHP) and UX/UI design (Figma, Balsamiq)
- Skilled in preparation of project reports, prototypes and presentations
Power skills:
- Active listening and effective communication
- Conflict management and negotiation
- Emotional intelligence and empathy
- Problem-solving and decision-making
- Teamwork and collaborative leadership
- Coaching and delegating abilities
- Adaptable leadership style
- Quick learner in new technologies
- Results-oriented with focus on efficiency
- Effective stakeholder management
Навчався в 1 закладі
Kharkiv Institute of Banking, University of Banking of the National Bank of Ukraine
Faculty of banking and Banking supervision
Kharkiv, 2012
Володіє мовами
Англійська
середній
https://www.englishdom.com/ua/cn/f0914b5a
Курси, тренінги, сертифікати
From Likes to Leads: Interact with Customers Online
Сourse teaches social media marketing for customer acquisition, covering strategy, platform selection, content, monitoring, analytics, paid advertising, building brand loyalty, and testing.
https://www.coursera.org/account/accomplishments/verify/N5Y58H78CZ48
Think Outside the Inbox: Email Marketing
Course covers effective email marketing strategies to achieve business goals. It teaches defining objectives, creating appealing emails, using tools like HubSpot and Mailchimp, segmenting lists, measuring metrics, analyzing performance, and executing a practice email marketing campaign.
https://www.coursera.org/account/accomplishments/verify/9UV6EJ7EG7WF
Assess for Success: Marketing Analytics and Measurement
Course teaches how to effectively measure and analyze marketing campaign performance, creating media plans, setting goals, using Google Analytics/Ads metrics to gain insights, calculating ROI/ROAS, planning A/B tests for optimization, presenting visualized data/findings to stakeholders.
https://www.coursera.org/account/accomplishments/verify/DWPZZGHA469C
Make the Sale: Build, Launch, and Manage E-commerce Stores
Course teaches how to build, launch and manage successful e-commerce stores. It covers e-commerce fundamentals, market research, setting up online stores like Shopify, creating product listings, marketing campaigns, optimizing strategies, driving online sales, enhancing customer experience, and order fulfillment processes.
https://www.coursera.org/account/accomplishments/verify/7GSK2WXXE9SH
Satisfaction Guaranteed: Develop Customer Loyalty Online
Course teaches strategies to build customer loyalty and drive satisfaction in e-commerce, learn methods for fostering strong customer relationships, determining satisfaction levels, retention tactics like loyalty programs and remarketing, analyzing store data to improve conversions and sales, optimizing product performance based on insights.
https://www.coursera.org/account/accomplishments/verify/SNEJAUGZSKR2
Google Digital Marketing and E-commerce Certification
The certification covers strategies for attracting and retaining customers across digital channels: SEO, SEM, SMM, advertising, email marketing.It explores creating, launching, and managing successful online stores, including marketing campaigns, analytics, optimization, and increasing conversions.It involves mastering methods for building customer loyalty, analyzing satisfaction, and enhancing customer experience based on data insights.
https://www.coursera.org/account/accomplishments/professional-cert/GWZ3VLXZJGWZ
Google Project Management Certification
The certification provides in-depth knowledge and practical skills for successful project management across all lifecycle stages: initiation, planning, execution, and closure.
It covers traditional and Agile methodologies, Scrum artifacts and roles, along with applying these methodologies in real-world project scenarios.
It involves strategic communication, problem-solving, and stakeholder management in practical project situations.
https://www.coursera.org/account/accomplishments/specialization/certificate/74PD4ZXSXX62
Capstone: Applying Project Management in the Real World
Course practices applying the project management knowledge and skills you have learned so far.
https://www.coursera.org/account/accomplishments/certificate/VAV2GJX3JH3B
Agile Project Management
Course explores the history, approach, and philosophy of Agile project management, including the Scrum framework.
https://www.coursera.org/account/accomplishments/certificate/N8PU5HAG3VMA
Google Fundamentals of Digital Marketing
Course of fundamentals in basic marketing knowledge for developing or building a business. ID: R44 UV2 DR3
https://skillshop.exceedlms.com/student/award/UYAmqdmgciRBRfvHS1qrCHNv
Web Design Fundamentals
Course of fundamentals in basic knowledge of Web Design, incl. 5 hours of practical lessons (lectures) and 5 hours of practical training.
https://drive.google.com/file/d/19OKUPv8Qk1LGijfBy-QIfKPC_2bOegBl/view
QA Manual
Course teaches software testing basics, concepts, methods and tools. It includes functional, non-functional, regression and automation testing, and software testing standards and best practices. It also has exercises and projects for real-world practice.
https://drive.google.com/file/d/1h6m0zadsE8NYCmjlYxyPbEtmssQ6ljad/view?usp=sharing
Foundations of Digital marketing and e-commerce
Course introduces the fundamentals of Digital marketing and e-commerce, the customer journey, marketing funnel, strategies, channels, and analytics for tracking campaign success.
https://www.coursera.org/account/accomplishments/verify/2JCHMUX9T9C6
Attract and Engage Customers with Digital Marketing
Course covers attracting and retaining customers through digital marketing, exploring the marketing funnel, customer personas, SEO, SEM, display advertising, and analytics for tracking success.
https://www.coursera.org/account/accomplishments/verify/9VAC2YS6ZUQF
Project Execution: Running the Project
Course delves into the execution and closing phases of the project life cycle.
https://www.coursera.org/account/accomplishments/certificate/U4GLQFT7747W
Project Planning: Putting It All Together
Course explores how to map out a project in the second phase of the project life cycle: the project planning phase.
https://www.coursera.org/account/accomplishments/certificate/2HN457BMYYNB
Project Initiation: Starting a Successful Project
Course shows how to set a project up for success in the first phase of the project life cycle: the project initiation phase.
https://www.coursera.org/account/accomplishments/certificate/RFH9C2QZVBWK
Foundations of Project Management
Course is the first in a series of six to equip with the skills and to apply to introductory-level roles in project management.
https://www.coursera.org/account/accomplishments/certificate/5FMKUTWGKREF
Додаткова інформація
Особисті якості
- Active listening and effective communication
- Conflict management and negotiation
- Emotional intelligence and empathy
- Problem-solving and decision-making
- Teamwork and collaborative leadership
- Coaching and delegating abilities
- Adaptable leadership style
- Quick learner in new technologies
- Results-oriented with focus on efficiency
- Effective stakeholder management
Комп'ютерні навички
- PM tools: JIRA, Confluence, Trello, ClickUp, Miro
- Agile methodologies: Scrum, Kanban; familiar with Waterfall and SDLC
- Project planning, risk management and stakeholder communication
- Data analysis: Google Analytics, Google Ads
- Productivity software: Google Workspace, MS Office
- Basic web development (JS/PHP) and UX/UI design (Figma, Balsamiq)
- Skilled in preparation of project reports, prototypes and presentations
Oleksandr
Oleksandr
Junior Project Manager
Київ
проектна робота, повна зайнятість
Характер роботи: віддалена робота, гібридна, стажування / практика, в офісі/на місці
Оновлено 1 місяць тому