Handled calls from beneficiaries and other citizens regarding financial and humanitarian assistance provided by Save the Children, ensuring timely information and consultation.Efficiently escalated complex or non-standard inquiries to the project coordinator for resolution, contributing to increased beneficiary satisfaction.Maintained a database of incoming calls and other communication channels, ensuring data accuracy and relevance.Prepared statistical reports on beneficiary inquiries and requests for management, facilitating effective project planning.Participated in Post-Distribution Monitoring (PDM), beneficiary verification, and registration for cash assistance via the KoboToolbox platform, enhancing transparency and program efficiency.

Organized the issuance of work permits for foreign nationals and stateless individuals, ensuring compliance with legal requirements.Provided consultations to clients on employment-related matters, delivering accurate and timely information.Maintained and updated database records, ensuring data accuracy and relevance through regular monitoring.Supervised the activities of local employment centers, analyzing their performance and ensuring the achievement of planned objectives.Prepared responses to inquiries from law enforcement agencies and other institutions, adhering to established procedures and deadlines.Addressed complaints from unemployed individuals, developing solutions to improve service quality.Coordinated the work of municipal employment centers in the district, overseeing task execution and reporting.Systematized performance indicators and data from subordinate units to prepare analytical reports for the State Employment Center.Managed employee timesheets for the department, ensuring accurate records of work hours.Performed ongoing departmental tasks, contributing to the overall efficiency of operations.

Provided consultations to unemployed individuals on professional retraining and skills enhancement, offering tailored recommendations and training options.Formed groups for professional training, ensuring alignment with labor market needs.Managed the preparation and processing of documents for enrollment in training programs or acquisition of new professional qualifications, adhering to established procedures.Conducted searches and established agreements with educational institutions, ensuring high-quality training and fulfillment of contractual obligations.

Conducted client acquisition for financial services (loans, deposits, cash management services) targeted at legal entities, successfully expanding the client base.Developed and prepared tailored commercial proposals, addressing the specific needs of each client.Maintained continuous communication with existing clients, ensuring high-quality service and fostering long-term partnerships.Performed financial assessments of clients, analyzing their solvency and mitigating financial risks.Carried out financial monitoring of clients, tracking their performance and compliance with contractual obligations.

Conducted client acquisition and attracted new tenants, increasing property occupancy rates and boosting company revenue.Managed the preparation and execution of lease agreements, ensuring legal compliance and adherence to terms by all parties.Monitored timely receipt of rental payments and worked with delinquent tenants to minimize financial risks.Built long-term relationships with tenants, fostering trust and collaboration.