Працювала в 2 компаніях 9 років 11 місяців
customer service representative
azelis ukraine
7 років 1 місяць
07.2019 - до теперішнього часу
provide reception and processing of customers' orders , formation of shipment document packages , cooperation with the warehouse , and control of the shipment collaborate with carriers for the goods delivery resolve force majeure circumstances with carriers , in case of damage or loss of goods during transportation control of receivables account for the balances and movements of products and supplies , returnable containers ( euro cubes ) , and monthly reconciliation with the warehouse manage the invoices and reconciliation statements , maintaining a register of contracts cooperated with sales team providing general assistance and secretarial duties to support sales and marketing activities
assistant key account manager
coffee solutions factory
2 роки 10 місяців
09.2016 - 06.2019
received and processed customer orders , prepared documents for products offloading and transport , cooperated with warehouse and offloading control cooperated with delivery services and controlled logistic processes managed challenging situations where products had been damaged or lost during transport provided stock checking and rotation of goods , regular monthly warehouse checking updated customers about products supply , price ranges , and delivery dates
Ключова інформація
ms office ms outlook ms excel ms word ms powerpoint axapta 1s crm customer service representative
Навчалась в 2 закладах
nikolaev polytechnic university
accountancy
Київ, 2005
nikolaev polytechnic college
accounting
Київ, 1996
natalia
natalia
customer - oriented professional

Київ
Активно шукає роботу
Остання активність 22 години тому