Працювала в 2 компаніях   9 років 11 місяців

customer service representative

azelis ukraine

7 років 1 місяць

07.2019 - до теперішнього часу

provide reception and processing of customers' orders , formation of shipment document packages , cooperation with the warehouse , and control of the shipment collaborate with carriers for the goods delivery resolve force majeure circumstances with carriers , in case of damage or loss of goods during transportation control of receivables account for the balances and movements of products and supplies , returnable containers ( euro cubes ) , and monthly reconciliation with the warehouse manage the invoices and reconciliation statements , maintaining a register of contracts cooperated with sales team providing general assistance and secretarial duties to support sales and marketing activities

assistant key account manager

coffee solutions factory

2 роки 10 місяців

09.2016 - 06.2019

received and processed customer orders , prepared documents for products offloading and transport , cooperated with warehouse and offloading control cooperated with delivery services and controlled logistic processes managed challenging situations where products had been damaged or lost during transport provided stock checking and rotation of goods , regular monthly warehouse checking updated customers about products supply , price ranges , and delivery dates

Ключова інформація

ms office ms outlook ms excel ms word ms powerpoint axapta 1s crm customer service representative

Навчалась в 2 закладах

nikolaev polytechnic university

accountancy

Київ, 2005

nikolaev polytechnic college

accounting

Київ, 1996

natalia

customer - oriented professional

Київ

Активно шукає роботу

Остання активність 22 години тому