Працював в 7 компаніях   15 років 10 місяців

IT, Банки, Телекомунікації / Зв'язок

Title Head of IT Infrastructure department

InDevLab LLC

IT

4 роки 7 місяців

04.2020 - до теперішнього часу

Created the whole IT infrastructure of an outsourcing company. Company's tech. support department was created; development of migrations and clients' infrastructures creation; organization of Continuous integration & Continuous delivery (CI/CD) for the clients and InDevLab itself.

Support Group Manager

InDevLab

IT

2 роки 7 місяців

09.2017 - 04.2020

Support Group Manager

EitherSoft LLC

IT

1 рік

09.2016 - 09.2017

System Administrator

Swivl

IT

3 роки

09.2013 - 09.2016

Chief Specialist of Technical Support.

Prominvestbank / Проминвестбанк

Банки

1 рік 7 місяців

02.2012 - 09.2013

Support Group Supervisor

SysIQ

IT

2 роки 7 місяців

02.2009 - 09.2011

Management of a HelpDesk group, shifts' organization, creation and modification of procedures and processes of HelpDesk, resolving issues Level2-3 support, internship of personnel, coordination with HR on the stage of personnel's primary selection.

Specialist of subscribers’ billing

Closed Joint Stock Company «Telesystems of Ukraine» (PeopleNet)

Телекомунікації / Зв'язок

4 місяці

10.2008 - 02.2009

Ключова інформація

Key Information:

design and implementation of clients' infrastructures, infrastructure of an outsourcing company based on Amazon AWS & VMware, DevOps, system and net administration, implementation of electronic monitoring and control systems (Customer ServiceDesk) in a company of an international scale. Investigation of incidents, analysis of the causes, and preventive measures design. Development of changes in IT policies and corporate documents. Creation of regulations and procedures for program and hardware analysis so it correlates with the corporate requirements. Participation in the companies' project planning and implementation

Навчався в 1 закладі

National Technical University of Ukraine (KPI)

Faculty of Informatics and Computer Science

Kiev, Ukraine, 1996

Володіє мовами

Англійська

вище середнього

Російська

рідна

Може проходити співбесіду на цій мові

Може проходити співбесіду на цій мові

Українська

рідна

Може проходити співбесіду на цій мові

Може проходити співбесіду на цій мові

Курси, тренінги, сертифікати

IBM WebSphere Administration

2009

IBM WebSphere Administration

Додаткова інформація

Компьютерные навыки

A certified professional experience since 1994 in the IT industry.

Operating Systems: any Linux-based, FreeBSD, Windows.

Network: VPN, VLAN, routing, firewalling, switching, wireless, NAT, proxy, tunneling.

Services: Amazon AWS, Difference mailing system based on postfix/exim/sendmail, HTTP (Apache, Nginx, lighttpd), DNS (bind), multiply LAN services and more other;

Time tracking/wiki: Atlassian services, Redmine, osTicket, MediaWiKi;

Virtualization, cloud-hosting: AWS, VMware;

Scripting: Bash, Python;

DB: MySQL, Postgress, DB2, Oracle;

Monitoring systems: Nagios, Zabbix, Nimbus, scripting.

DevOps (development + operations) methodology. git, gitlab, github, Jenkins, Chef, Ansible.

Customer/technical support based on the ITSM and ITILv3 recommendations.lized Software: IBM WebSphere, IBM WebSphere MQ, Intershop Enfinity.

Водительское удостоверение

Category "B" from 2002 year.

Objective

Target: Work in a big dynamic company with a high of IT culture, high quality standards and fair wages.

Expected position: Chief of a Help Desk group/department in a big company, Head of IT-department of a big company, Senior/Team Lead DevOps.

Alexander

Head of IT Infrastructure/Help Desk department

Київ

61 рік

Працює, але відкритий для пропозицій

повна зайнятість

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